Customs Broker – CSR

Job Description

About JORI Logistics

JORI is a customer-centric, connection-driven, family-operated enterprise that recognizes our patrons’ transportation and Customs Brokerage requirements. We merge unmatched client support with powerful tech-based answers to turn logistics into a strategic edge for trading firms. Since 1992, we have offered comprehensive logistics programs, including Canadian and U.S. Customs Brokerage, Air, Ocean, and Land Freight, Trade Advisory, and more. Our client ties, some lasting over three decades, encompass some of the nation’s leading trade organizations. With global branches in Houston, Almaty, and Cebu City, JORI remains dedicated to personalized care while maintaining a significant industry presence.

Position Overview

JORI is growing! We are seeking a permanent Customs Broker to join our Canadian unit via a hybrid (for Calgary residents) or virtual work arrangement. Reporting to the Canadian Customs Manager, you will oversee a varied account portfolio, focusing on our global logistics and brokerage offerings. Your duties involve:

• Providing superior client assistance regarding pre-arrival mandates, record assessment, and entry generation.

• Guaranteeing that client data remains precise and up-to-date for your specific accounts.

• Sustaining and advancing constructive ties with designated clients.

• Gathering and drafting commercial legal records such as customs invoices, origin certificates, and manifest documents for processing.

• Assisting in the generation of customs paperwork and securing shipment releases.

• Determining duty and tariff obligations for imported goods.

• Managing or facilitating the settlement of duties and taxes for the patron.

• Organizing and verifying the final release and transport of all freight.

Candidate Profile

To be eligible, you require a minimum of 3 years of professional background as a Customs Broker, a documented history in trade or logistics services, and a robust foundation in account management or client support. A current Driver’s License is mandatory for this position. Furthermore, applicants must possess a deep Customs background and proficiency in the following:

• Harmonized System Tariff Classification.

• Procedures for Freight, Canadian Customs, and U.S. Customs.

• International Trade Accords.

• Movement of goods across diverse industrial sectors.

• Account management and client success.

• Holding or pursuing a CCS (Certified Customs Specialist), CTCS (Certified Trade Compliance Specialist), or similar credential.

• Familiarity with Cargowise or comparable logistics software (valued asset).

• An optimistic perspective centered on resolving issues in high-speed settings.

• Competency in Microsoft Office and CRM protocols.

Crucially, you possess a desire to evolve and succeed in a workplace where autonomy and accountability are prioritized over micro-management. You are a motivated troubleshooter with superior analytical skills and meticulousness.

Employee Benefits

As a contributing teammate, you will receive a yearly salary of $50,000–$55,000 along with various perks, including:

• Paramedical and health benefits.

• Group insurance plans.

• Flexible scheduling via hybrid Calgary options or full remote work within Canada.

• Advancement paths within our global account network.

• Tuition assistance and personal growth initiatives.

• Stipends for home office hardware.

• The chance to join a supportive, family-oriented team with a vibrant culture.

Job Data Table

Category	Details
Company Name	JORI Logistics
Location	Calgary, AB (Hybrid) or Remote (Canada)
Locality	Calgary
Country	Canada
City	Calgary
Region	Alberta
Job Type	Full-time
Salaries	CA50,000–CA55,000
Experience Level	3+ Years
Travel	Valid Driver’s License Required
Language	English
Benefits	Paramedical, Group Insurance, Home Office Reimbursement, Remote Flexibility

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Skills & Competency Table

Skill / Competency	Level
HS Tariff Classification	Expert
Canadian/U.S. Customs Processes	Expert
Trade Agreements	Advanced
Cargowise Software	Asset
CCS / CTCS Designation	Preferred
MS Office & CRM	Proficient

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Salaries Pay Calculator Table

Component	Amount	Notes
Annual Salary	CA50,000–CA55,000	Based on experience
Bonus	Not Specified	N/A
Total Compensation	CA50,000–CA55,000	Plus health/paramedical benefits
Notes	Office Stipend	Includes reimbursement for home office setup

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Job Summary

Based in Calgary or remotely across Canada, this role involves managing customs entries and client accounts for an established logistics firm. You will classify goods using HS Tariffs, calculate duties, and secure cargo releases. Requires 3 years of experience, a valid driver’s license, and preferably a CCS or CTCS designation.

FAQs

1. Is this role strictly on-site in Calgary? No, it offers a hybrid model for those in Calgary and a fully remote option for candidates located elsewhere in Canada.

2. What is the minimum experience required? Candidates must have at least 3 years of experience as a Customs Broker.

3. Do I need a specific professional designation? While not mandatory to start, having or working toward a CCS or CTCS designation is essential.

4. Is a driver’s license necessary for a remote role? Yes, the job description explicitly requires a valid Driver’s License due to the nature of the role.

5. Does the company help with home office costs? Yes, JORI Logistics provides reimbursement for home office equipment setup.

Expert Analysis

This position is a mid-level technical role within the “Customs and Compliance” niche. The $55K ceiling is standard for the 3-year experience bracket, but the real value lies in the international portfolio and “Cargowise” exposure. Proficiency in both Canadian and U.S. entry processes makes a candidate exceptionally marketable in the North American corridor.

Location & Logistics Guide

Calgary is a major inland port and logistics hub for Western Canada, home to extensive rail and trucking networks. For hybrid employees, the city offers a high quality of life with proximity to the Rockies. Remote employees can operate from any Canadian province, supported by JORI’s digital infrastructure. Wikipedia: https://en.wikipedia.org/wiki/Calgary

Career Path

A Customs Broker at JORI can advance into a Trade Consultant role, a Senior Compliance Manager, or a Regional Operations Lead. With JORI’s international offices in Houston and Cebu, there are also potential pathways into global supply chain management or international trade law specialization as one gains seniority.