Customer Service Associate I

Join the Team at Dollar Tree

We are looking for an enthusiastic Customer Service Associate to join our Parkland team and help us create a welcoming shopping environment. At Dollar Tree, we pride ourselves on delivering value and a great experience to every customer who walks through our doors. If you are a motivated individual who enjoys interacting with people and thrives in a busy retail setting, we invite you to bring your energy to our store. We value a respectful and positive workplace where every associate contributes to our shared success.

Skills and Experience:

• High school diploma or equivalent is preferred

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

• Ability to follow instructions and interpret operational documents is required

• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

• Excellent customer service and relationship management skills are required

• Strong organizational and communication skills are required

• Strong problem-solving and decision-making skills are required

Duties and Responsibilities:

• Assist customers with questions and recommendations

• Manage sales transactions while working assigned cash register

• Maintain security of cash and protect company assets

• Keep the store well-stocked, and recover merchandise

• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

• Other duties as assigned*

About the Role

As a Customer Service Associate, you will play a dynamic role that balances front-end service with essential store operations. You will be responsible for everything from accurate cash handling and processing transactions to unloading trucks and ensuring shelves are fully stocked. Maintaining a clean and organized store—including restrooms and sales floors—is a key part of your day to ensure a safe and pleasant environment for everyone. This part-time position offers a comprehensive benefits package, including health insurance and educational assistance, providing a supportive foundation for your professional growth.