Customs Broker

Cannata Worldwide Cargo Services • Dubai, United Arab Emirates

Cannata Worldwide Cargo Services LLC is seeking a highly disciplined and detail-oriented Customs Broker to lead the end-to-end clearance operations for international shipments. In Dubai’s fast-paced logistics landscape, you will serve as the critical link between global cargo and UAE regulatory bodies, ensuring that goods move seamlessly across mainland and free zone borders.

This role requires an expert navigator of the Mirsal II and Dubai Trade portals, with a specific focus on the complex regulatory requirements of the Jebel Ali Free Zone (JAFZA) and Dubai Municipality . You will be responsible for mitigating risks, resolving documentation discrepancies, and ensuring that every shipment adheres to the latest UAE customs laws to avoid costly delays.

Key Responsibilities

The Customs Broker at Cannata manages the technical and administrative lifecycle of every shipment:

Pre-Entry Documentation Audit: Review and evaluate all shipment documents (Invoices, Packing Lists, Certificates of Origin) prior to submission to ensure 100% accuracy and regulatory compliance.
End-to-End Clearance: Manage the full clearance process for shipments across the UAE mainland and all major Free Zones, with specialized oversight for JAFZA operations.
Digital Portal Management: Prepare, submit, and upload all required declarations through relevant government and customs portals (Dubai Trade, Mirsal II, etc.).
Regulatory Liaison: Coordinate directly with Dubai Customs , the Global Customs Authority , and other regulatory bodies to expedite processing and resolve “held” shipments.
Inspection Coordination: Schedule and physically attend cargo inspections with customs authorities, providing technical answers to inspectors to facilitate immediate release.
Specialized Compliance: Manage Dubai Municipality approvals and documentation for regulated goods, ensuring all health, safety, and environmental standards are met.
Internal Synergy: Liaise with freight forwarders, transport teams, and internal operations to provide real-time updates on clearance timelines and “last-mile” readiness.

Required Qualifications & Skills

Cannata seeks a professional with deep operational roots in the UAE logistics sector:

Proven UAE Experience: Demonstrated track record in customs brokerage and clearance operations within the UAE.
Free Zone Expertise: Strong, “hands-on” knowledge of Jebel Ali Free Zone (JAFZA) customs procedures and free zone-specific documentation.
Technical Proficiency: Mastery of UAE customs portals and government digital interfaces used for document submission and clearance.
Municipality Knowledge: Specific experience handling approvals and compliance for goods regulated by Dubai Municipality .
Analytical Rigor: Exceptional attention to detail and a high degree of accuracy in document verification to prevent fines or penalties.
Deadline Driven: Proven ability to manage multiple high-priority shipments simultaneously under tight operational deadlines.

About the Company: Cannata Worldwide Cargo Services

Cannata Worldwide Cargo Services LLC is a dynamic logistics provider specializing in comprehensive freight forwarding and supply chain solutions. Operating out of Dubai, a global logistics epicenter, Cannata prides itself on reliability, transparency, and its ability to navigate the complexities of international trade. The company offers a stable, growth-oriented environment for logistics professionals who are passionate about the technical side of global commerce.

Market & Industry Context: Dubai as a Global Hub

In 2026, Dubai continues to expand its role as the primary gateway for East-West trade. With the continuous growth of the D33 Economic Agenda , the demand for skilled Customs Brokers who understand the nuances of VAT , Excise Tax , and the evolving UAE-CEPA (Comprehensive Economic Partnership Agreements) is at an all-time high. Working at Cannata places you at the center of this growth, managing the flow of goods through some of the world’s most advanced logistics corridors.

Career Growth & Progression Path

A role at Cannata offers a clear trajectory into senior logistics management:

Senior Customs Consultant: Leading a team of brokers and handling high-value or highly regulated “Project Cargo.”
Compliance Manager: Transitioning into a strategic role focused on corporate trade compliance, auditing, and risk mitigation.
Operations Manager: Overseeing the entire freight forwarding and clearance division for Cannata.
Supply Chain Strategist: Consulting for international clients on the most efficient ways to structure their UAE-based distribution hubs.

Interview Preparation Insights

Expect the interview to be a practical test of your technical knowledge:

The “JAFZA” Test: Be prepared to explain the specific differences between a “Local Import” declaration and a “Transit” declaration within Jebel Ali.
Discrepancy Resolution: You may be asked to describe a time you resolved a major “Inspection Remark” that threatened to delay a high-priority shipment.
Portal Proficiency: Expect questions on how you stay updated with the frequent updates and circulars issued by Dubai Customs.
Municipality Compliance: If you have experience with food, chemicals, or cosmetics, be ready to discuss the specific “e-Mirsal” and Municipality approval workflows for those items.

Estimated Salary & Benefits

Starting Pay: From AED 3,000.00 per month (Base salary, subject to experience and credentials).
Role Type: Full-time.
Standard Benefits:
- UAE residency visa and medical insurance.
- Annual leave and air ticket allowance as per UAE Labor Law.
- Opportunity to work in a multicultural, high-energy logistics environment.
- Exposure to a diverse range of industries and cargo types.

Work Environment & Location Insights

Dubai, United Arab Emirates: This role involves a blend of office-based digital processing and “on-the-ground” presence at customs centers and warehouses, particularly in JAFZA . You will be part of a team that operates during peak cargo arrival windows, requiring a high level of punctuality and organizational discipline. The environment is professional and driven by the metrics of speed and accuracy.

Compliance & Equal Opportunity Note

Cannata Worldwide Cargo Services is an equal-opportunity employer. All hires are subject to UAE Labor Law and the successful attestation of professional certificates. Due to the nature of the role, a high level of integrity an

Advanced Core Summary: Customs Broker

Category	Details & Key Data
Organization	Cannata Worldwide Cargo Services LLC
Location	Dubai, United Arab Emirates (Mainland & Free Zones)
Monthly Salary	From AED 3,000.00
Employment Type	Full-time
Core Regulatory Focus	Dubai Customs , Dubai Municipality , and JAFZA
Key Systems	Government & Customs Portals (Mirsal II / Dubai Trade)
Primary Mandate	End-to-end clearance, document auditing, and inspection management

Strategic Customs & Regulatory Oversight

Documentation Audit: Conducting rigorous pre-submission reviews of all shipment documents to ensure 100% accuracy and compliance with UAE laws.
Mainland & Free Zone Operations: Managing specialized clearance procedures for both UAE mainland and free zones, with a specific focus on Jebel Ali Free Zone (JAFZA) requirements.
Authority Liaison: Acting as the primary point of contact for customs authorities and regulatory bodies to facilitate the smooth processing of cargo.
Dubai Municipality Compliance: Managing specific approvals, documentation, and health/safety regulations for restricted or regulated goods.
Inspection Management: Scheduling and attending physical cargo inspections with authorities to resolve queries and address technical remarks on-site.

Operational Coordination & Compliance

Digital Submission: Uploading and managing all essential customs declarations through relevant government e-portals.
Issue Resolution: Proactively resolving discrepancies, inspection remarks, or documentation errors raised by regulatory entities to prevent shipment delays.
Cross-Functional Synergy: Liaising with freight forwarders, transport teams, and internal operations to align clearance timelines with delivery schedules.
Record Governance: Maintaining meticulous archives of all customs approvals, digital communications, and legal documentation for audit readiness.
Knowledge Management: Staying current on evolving UAE customs laws, tariff codes (HS Codes), and import/export compliance updates.

Candidate Requirements & Core Competencies

UAE Market Experience: Proven track record in customs brokerage specifically within the UAE mainland and major free zones.
Technical Proficiency: Deep familiarity with the specific portals used for UAE document submission (eg, Dubai Trade).
Attention to Detail: High-level document verification skills to identify potential compliance risks before submission.
Time Management: Ability to manage multiple high-priority shipments simultaneously under strict port and airport deadlines.
Communication: Strong coordination abilities to navigate the interface between private clients and government inspectors.

d a clean professional record are mandatory.

To apply for this job please visit cannata.ae.