Bilingual Business Development Representative (Mandarin) | Toast

Job Summary

The Bilingual Business Development Representative (BDR) is a high-energy, frontline sales role at Toast, specifically focused on the Strategic Cuisines segment in San Antonio, TX. In this position, you serve as the bridge between Toast’s all-in-one digital platform and the Mandarin-speaking restaurant community. Your primary mission is to identify, research, and engage high-potential restaurant owners, primarily in Mandarin, to create new business opportunities. This role is a “high-hustle” position involving heavy outbound activity, where you translate restaurant needs into digital solutions that help owners take control of their businesses in a rapidly evolving industry.

Key Responsibilities

Lead Generation & Qualification: Generate a minimum of 2+ new business sales opportunities daily through targeted research and outreach.
High-Volume Outreach: Complete 65+ activities per day, including cold calls, personalized emails, and social media touchpoints, predominantly in Mandarin Chinese.
Territory Prospecting: Conduct deep-dive research into top-tier and newly opened restaurants within your assigned territory to understand their unique operational challenges.
Collaborative Strategy: Coordinate and schedule high-value meetings for Territory Account Executives and Inside Sales Representatives.
District Alignment: Partner with District Managers to align your prospecting efforts with local business priorities and market trends.
Platform Advocacy: Educate restaurant owners on how Toast’s purpose-built technology can help them adapt, grow, and power their “restaurant of the future.”

Required Qualifications & Skills

Bilingual Proficiency: Absolute fluency in writing, reading, and speaking Mandarin Chinese and English.
Sales Foundation: Previous experience in a sales role or a sales-focused internship.
Coachability: A high level of learning agility and a desire to collaborate within a team environment.
Persistence: A strong work ethic with the determination to exceed daily activity and opportunity targets.
Visa Status: Must be legally authorized to work in the U.S. without sponsorship.

Preferred Qualifications

Competitive Edge: Experience in collegiate sales competitions.
Industry Context: Background in the restaurant or hospitality industry is a significant plus.
Financial Literacy: A basic understanding of financial principles or business operations.
Outbound Expertise: Previous experience with high-volume outbound phone sales.

About the Company: Toast

Toast is more than a Point-of-Sale (POS) system; it is the “all-in-one digital platform” built specifically for the restaurant community. Founded and operated by “restaurant people,” Toast is dedicated to helping local businesses thrive through technology, resources, and community. The company culture is defined by being “hungry to build and learn,” heavily integrating AI tools across Sales, Engineering, and Support to empower employees to work faster and more independently. At Toast, diversity is “baked into the recipe,” reflecting the incredibly diverse industry they serve.

Market & Industry Context

The restaurant landscape is undergoing a massive digital transformation, and the Mandarin-speaking culinary community is a vital, high-growth segment of this market. In San Antonio, “Strategic Cuisines” represent a unique opportunity to modernize traditional operations with digital ordering, payroll, and inventory management. As a Bilingual BDR, you are not just selling software; you are providing an accessibility bridge. Your ability to communicate complex technology in a client’s native language removes barriers to entry, allowing these businesses to compete in an increasingly tech-reliant economy.

Career Growth & Progression Path

Toast explicitly views the BDR role as a launching pad for long-term sales careers.

Promotion Track: Consistent high performers typically advance to Account Executive (AE) or Inside Sales Representative (ISR) roles.
Leadership: Opportunities to move into BDR Management or Sales Enablement, training the next generation of Mandarin-speaking representatives.
Specialization: Transitioning into Strategic Account Management or Product Marketing for international and specialty markets.

Interview Preparation Insights

The “Mandarin Pitch”: Be ready to demonstrate your language fluency by explaining a complex technology concept (like “cloud-based integration”) in Mandarin during the interview.
Resilience Scenarios: Expect questions about how you handle rejection. With a target of 65+ activities a day, they want to see that you have the “stamina” for high-volume outbound work.
AI Readiness: Since Toast values AI literacy, mention any experience you have with AI tools (like ChatGPT or Copilot) for summarization, research, or drafting outreach.
The “Why Toast?”: Research their specific impact on restaurants. Show that you understand the “restaurant person” mindset—authenticity and humility are key.

Estimated Compensation & Benefits

Total Targeted Cash (TTC): $63,000 – $101,000 USD (includes base salary + uncapped commissions).
Equity: This role may be eligible for equity/stock options.
Benefits: Comprehensive health and wellness programs designed for a hybrid workforce.
Work Model: Hybrid (San Antonio based), fostering both in-person connection and individual flexibility.

Compliance & Equal Opportunity Note

Toast is an equal-opportunity employer and does not discriminate based on race, religion, gender, or disability. They are committed to an inclusive hiring process and provide reasonable accommodations for applicants with disabilities. All hiring decisions are made by humans, supported by AI documentation tools to ensure interviewers stay focused on the candidate.

Category	Key Specifications & Data Points
Role & Location	Bilingual BDR (Mandarin)
Language Req.	Fluent in Mandarin Chinese and English (Read/Write/Speak).
Total Targeted Cash	$63,000 – $101,000 (Base + Commission + Bonus).
Commission Structure	Uncapped commissions; high earning potential for top performers.
Daily Activity Goal	65+ outreach activities (Cold calls, emails, social media).
Sales Quota	Generate 2+ new business opportunities per day.
Experience Req.	Previous Sales or Sales Internship experience.
Work Arrangement	Hybrid model focused on in-person collaboration.
Industry Focus	Strategic Cuisines (Restaurant technology platform).
Career Path	Advancement opportunities into senior sales roles after high performance.
AI Integration	Use of AI tools across Sales/Support to drive efficiency and value.
Visa Policy	Toast will not sponsor applicants for work visas for this role.

Operational Impact & Sales Philosophy

The “Strategic Cuisine” Focus: This role specifically targets the Mandarin-speaking restaurant community, leveraging cultural and linguistic alignment to build trust and partnerships.
Lead Generation: BDRs act as the “top of the funnel,” researching their own territories and coordinating meetings for Territory Account Executives and Inside Sales.
Collaborative Strategy: Works closely with District Managers to align outreach with local business priorities and restaurant needs.
Cultural Fit: Toast values “Hungry” individuals who are coachable, curious, and comfortable using modern technology/AI to accelerate their work.

The San Antonio “Local 17” Competitive Analysis

This role is a high-compensation entry-to-mid-level path that rivals many professional roles in your data set.

Role	Pay / Compensation	Core Requirement
Bilingual BDR (Toast)	$63k – $101k	Mandarin Fluency + High Volume Outreach.
Key Account Mgr (Abbott)	$68k – $136k (Base)	5 yrs Medical Sales Exp.
B2B Account Exec (AT&T)	$93k – $117k (OTE)	2-5 yrs B2B Sales Exp.
Assoc. Director (UTSA)	Up to $61k	3 yrs Comms Exp + Degree.
Management Trainee (Ent.)	~$50k (1st Year)	Bachelor’s Degree.

To apply for this job please visit careers.toasttab.com.