Job Overview: Barista/Espresso Clerk (Trapper Creek, AK)

Holland America/Princess (HAP) Alaska-Yukon Land Operations is seeking full-time Seasonal Baristas for the Mt. McKinley Princess Wilderness Lodge. Located in Trapper Creek, this lodge offers some of the most spectacular views of Denali and serves as a major hub for cruisetour guests.

This role is part of a high-standard “Service Excellence” team. It is ideal for someone who thrives in a fast-paced, high-volume hospitality environment and is looking to trade a standard summer for an Alaskan adventure with elite travel perks.

Key Responsibilities & Daily Tasks

Beverage Craft & Guest Interaction

Expert Knowledge: Maintain thorough knowledge of all coffee beverages offered and make professional recommendations to guests.
Professional Presence: Greet and welcome guests to the venue while maintaining a neat, professional appearance.
Financial Accuracy: Efficiently operate a computerized Point of Sale (POS) system, handling cash, making change, and processing credit cards accurately.

Operations & Maintenance

Workflow Management: Work closely with the F&B leadership team to ensure coffee sales and service run smoothly.
Workspace Upkeep: Organize and set up the workspace before, during, and after shifts, including cleaning, sanitizing, and stocking.
Compliance: Follow all state and local laws, company policies, and high standards of sanitation in all storage and work spaces.

Qualifications & Requirements

Core Requirements

Documentation: Must be eligible to work in the U.S. (HAP does not provide visa sponsorship) and pass a pre-employment background check.
Certifications: Must have or be able to obtain an Alaska Food Handler Card.
Age: Minimum age of 18 years is required to reside in company housing.

Physical & Mental Demands

Stamina: Ability to stand, walk, and work on your feet for a minimum of 8 hours per day.
Strength: Regularly lift 10–15 lbs; frequently move up to 50 lbs.
Adaptability: Ability to prioritize work under time constraints and work independently with minimal supervision in a fast-paced environment.

Exclusive Benefits: The HAP Advantage

Holland America/Princess offers one of the most competitive seasonal benefit packages in the industry:

The Big Perk: FREE CRUISE after successfully completing your first season!
Travel & Growth: Opportunities for professional growth within a global travel leader.
Community: Access to employee activities, rewards, incentives, and community service programs.
Referral Program: Financial rewards for referring other quality candidates.

Why This Role?

The Mt. McKinley Princess Wilderness Lodge is a premier destination. Working here means you aren’t just a barista; you are an ambassador for the Alaskan wilderness. The “Service Excellence” culture ensures you are working at a high professional level, which looks excellent on a resume. Plus, the incentive of a free cruise makes this one of the most “profitable” ways to spend a summer in terms of life experience and travel value.

Application Information

Interested candidates should apply through the Holland America-Princess (HAP) Careers portal. Highlight your ability to work independently and your commitment to “Service Excellence” and “Consistency.”

Full Job Description

Holland America and Princess Cruises (HAP) unite as Alaska-Yukon Land Operations to manage premier destinations like the Mt. McKinley Princess Wilderness Lodge in Trapper Creek. This location is a major hub for travelers visiting Denali State Park, offering stunning views of Denali. Working here involves joining a massive seasonal team (May–September) that provides “Heart of the House” support and high-end guest experiences in a remote, high-energy wilderness setting.

Typical Roles & Responsibilities:

Food & Beverage: Roles include Line Cooks, Prep Cooks, Servers, and Dishwashers. Responsibilities involve preparing Alaska-inspired dishes, managing high-volume dining rushes, and maintaining strict sanitation (HACCP) standards in a fast-paced kitchen.
Guest Services & Front Office: Front Desk Agents and Night Auditors act as the primary contact for guests, managing check-ins, local excursion bookings (like glacier flights), and resolving guest concerns with “Service Excellence.”
Rooms Division: Housekeeping and Public Area Attendants ensure the lodge and guest rooms are maintained to luxury standards, managing laundry operations and high-turnover days.
Facilities & Logistics: Groundskeepers, Warehouse Clerks, and Maintenance Technicians manage the sprawling property, coordinate food and beverage deliveries, and ensure all systems are operational in a remote environment.
Transportation: Driver-Guides and Luggage Handlers coordinate the arrival and departure of guests via motorcoach and rail, ensuring safe and timely transit.

Qualifications:

Availability: Ability to commit to the full summer season; shifts often involve long hours and 5–6 day work weeks during peak tourism months.
Residency: Minimum age of 18 is typically required to reside in company-provided housing.
Skills: Strong interpersonal skills, a positive attitude, and the ability to work effectively in a multicultural team environment.
Certifications: Many roles require an Alaska Food Handler Card or an Alcohol Server Card (TAP/TAPS) for those serving beverages.
Physicality: Ability to stand/walk for 8+ hours and lift up to 50 pounds (especially for warehouse, maintenance, and kitchen roles).

Company Benefits (The HAP Experience):

Free Cruise: A famous perk—employees often earn a FREE CRUISE after completing their first full season.
Subsidized Housing: On-site housing and meals are provided for a modest daily deduction (approx. $15/day), allowing for significant savings.
Adventure Perks: Significant discounts on local excursions, including flightseeing, rafting, and jet boat tours.
Global Community: The chance to work and live with people from over 70 different nationalities in one of the most beautiful places on Earth.

To apply for this job please visit hollandamericaprincess.pinpointhq.com.