Job Overview: Barista and Cashier (Juneau, AK)

Heritage Coffee Roasting Co. is seeking energetic Baristas and Cashiers to join their team in Juneau. As the “front line” of a local Alaskan staple, you will be responsible for crafting high-quality specialty coffee while ensuring every guest has a positive experience.

This role is ideal for individuals who thrive in high-energy, fast-paced environments and take pride in multitasking with a high attention to detail. Heritage Coffee is an inclusive employer and explicitly encourages people with a criminal record to apply.

Key Responsibilities & Duties

Beverage & Food Excellence

Specialty Craft: Prepare coffee and a wide variety of specialty drinks according to company recipes and quality standards.
Order Management: Accurately take customer orders and handle cash and digital transactions.
Equipment Care: Clean and maintain the café and all specialized coffee equipment to ensure longevity and hygiene.

Guest Relations & Upkeep

Customer Support: Proactively assist with customer questions and resolve any complaints with a positive attitude.
Sanitization: Maintain a clean and sanitized work area, ensuring the café remains welcoming for all guests.

Qualifications & Requirements

Basic Requirements

Age & Eligibility: Must be 18 years of age or older and eligible to work in the United States.
Education & Skills: Possession of basic math and computer skills for register operations.
Demeanor: A strong work ethic and a positive, “guest-first” attitude.

Experience & Certifications

Experience: 6 months of customer service experience is preferred, but not required.
Health Safety: Must have or be able to obtain an Alaska Food Worker Card within 30 days of being hired.

Salary, Schedule & Benefits

Pay: Starting from $14.00 per hour (plus tips, which are standard in the barista industry).
Job Types: Full-time and Part-time opportunities are available.
Shift: Primarily Day shifts.
Benefits:
- 401(k) with company matching.
- Generous employee discount.
- Flexible scheduling.
Location: In-person in Juneau, AK.

Why This Role?

Heritage Coffee Roasting Co. is a cornerstone of the Juneau community. Working here provides a “hometown” feel that you won’t find at larger international chains. The 401(k) matching is a standout benefit for a service role, allowing you to build long-term financial security. Additionally, the day-shift focus is excellent for those who want to maintain a consistent routine without late-night closing shifts.

Application Information

Interested candidates should apply directly to Heritage Coffee Roasting Co. Ensure your application emphasizes your ability to stay detail-oriented during busy rushes and your interest in the local Juneau coffee scene.

Full Job Description

Heritage Coffee Roasting Co. is a staple of the Juneau community, having roasted and served coffee in Alaska’s capital since 1974. Working here involves joining a local legacy that prioritizes high-quality, small-batch roasting and a “community-first” café atmosphere. Staff members are expected to be coffee enthusiasts who can maintain a fast pace during the busy cruise ship season while providing consistent, friendly service to year-round local residents.

Typical Responsibilities:

Drink Preparation: Dialing in espresso and crafting a wide range of hot and cold beverages, including signature lattes, pour-overs, and specialty Alaskan blends.
Customer Engagement: Providing knowledgeable recommendations on various roast profiles and whole-bean coffee for home brewing.
Food Service: Serving locally made pastries, breakfast items, and light lunch fare while maintaining food safety standards.
Café Upkeep: Ensuring the seating area and service stations are pristine, restocking retail coffee shelves, and performing routine equipment maintenance.
Efficiency: Managing high-volume rushes at multiple locations, including their downtown shops, drive-thrus, and the Mendenhall Valley café.

Qualifications:

Professionalism: A strong work ethic and the ability to work effectively as part of a close-knit team.
Communication: Excellent interpersonal skills to handle the diverse crowd of tourists and locals that frequent the shops.
Stamina: Ability to remain on your feet for long shifts and move quickly in a high-energy environment.
Local Commitment: While seasonal help is often needed, Heritage highly values “long-termers” who want to grow within the local Juneau coffee scene.

Benefits & Perks:

Training: Comprehensive barista training focusing on the science of roasting and espresso extraction.
Employee Discounts: Generous discounts on drinks, food, and bagged retail coffee.
Environment: A vibrant, local workplace that celebrates Juneau’s culture and the unique challenges of the Alaskan Panhandle

To apply for this job please visit heritagecoffee.com.