Assistant Food and Beverage Operations Manager

Job Summary

The Assistant Food and Beverage (F&B) Operations Manager at Delta Hotels Calgary Downtown is a key leadership role responsible for the daily supervision of culinary and service operations. This position balances administrative duties—such as budgeting, inventory ordering, and payroll—with active floor management to ensure every guest experience aligns with Delta’s “seamless and purposeful” service standards. Acting as a bridge between frontline staff and senior management, the Assistant Manager fosters a culture of trust and excellence while maintaining strict compliance with safety and brand protocols.

Job Details

• Employer: Marriott International, Inc. (Delta Hotels Calgary Downtown)

• Location: Calgary, AB, Canada

• Position Type: Full-time

• Salary & Benefits:

  • Estimated Pay: In the Calgary downtown hotel sector for 2026, Assistant F&B Managers typically earn between $52,000 and $64,000 per year.

  • Travel Perks: Access to the global “Explore by Marriott Bonvoy” program for discounted stays and dining.

  • Comprehensive Benefits: Includes health, dental, and vision coverage, alongside Marriott’s professional development and “Level Up” career paths.

• Estimated Average Salaries: The median salary for hospitality management roles in Alberta is approximately $55,000, with major downtown properties often providing competitive bonuses based on departmental performance.

Core Responsibilities

• Operational Oversight: Supervise daily F&B and culinary shift operations, ensuring all Marriott policies, legal obligations, and brand standards are met.

• Resource Management: Manage the ordering of F&B supplies, cleaning materials, and uniforms while maintaining the operating budget and monitoring payroll.

• Staffing & Leadership: Verify staffing levels to meet operational needs and financial objectives; coach team members to build mutual trust and cooperation.

• Customer Experience: Act as a role model for exceptional guest relations, proactively addressing concerns and reviewing guest satisfaction scores with the team.

• Facility Maintenance: Coordinate cleaning programs (e.g., “General Cleans”), oversee self-inspection programs, and report equipment malfunctions.

• Administrative Diligence: Maintain operating statements and analyze performance data to solve problems and improve departmental efficiency.

Candidate Requirements

• Education & Experience:

  • High school diploma or GED with 3 years of experience in F&B or culinary arts; OR

  • A 2-year degree in Hospitality, Food Service Management, or Business with 1 year of relevant experience.

• Leadership Qualities: Ability to prioritize and organize work, develop specific goals, and foster an environment where team members feel empowered to learn from both success and failure.

• Technical Knowledge: Familiarity with F&B budgeting, operating statements, and brand-specific service cultures.

• Flexibility: Willingness to perform hourly job functions when necessary to support the team during peak periods.

Job Description

Are you a “warm, wise, and in control” leader ready to drive excellence in one of Calgary’s most dynamic downtown hotels? Delta Hotels Calgary Downtown is looking for an Assistant Food and Beverage Operations Manager who understands that the heart of hospitality lies in the details that matter. In this role, you will be the engine of our F&B department, ensuring that our guests enjoy a seamless dining experience from breakfast to late-night room service.

Your day-to-day will be a blend of strategic planning and hands-on leadership. You might start your shift analyzing an operating statement or ordering high-quality supplies, but you’ll spend much of your time on the floor, coaching our culinary and service teams to reach their highest potential. You are the mentor who celebrates team wins and the troubleshooter who identifies trends to improve our cleaning and service protocols. At Delta, we eliminate the unnecessary and focus on the essentials; your job is to ensure those essentials are delivered flawlessly every time.

We are looking for a professional who leads by example. Whether you are stepping in to help during a busy banquet shift or sitting down with a guest to resolve a concern, your approach is always proactive and polished. You will join a global team at Marriott International, where your unique background is valued and your career aspirations are supported by world-class learning and development opportunities.

If you have the experience and the drive to manage day-to-day operations while maintaining a positive, professional image, we invite you to begin your purpose with us. Help us deliver the “iconic Calgary experience” through purposeful service and operational excellence in the heart of the city.

Marriott International, Inc. | Calgary, AB

Marriott International is the world’s leading hospitality company, managing a portfolio of over 30 brands and thousands of properties globally. In Calgary, Marriott’s presence is a cornerstone of the city’s tourism and business infrastructure, ranging from the flagship Calgary Marriott Downtown to specialized brands like The Dorian, Residence Inn, and Aloft. The company is currently spearheading a transformative $1.47 billion private investment in Calgary’s Culture + Entertainment District. This expansion includes three major new developments—Autograph Collection, W Calgary, and JW Marriott Calgary—the latter two of which will be housed in 69- and 62-story towers, becoming among the tallest residential buildings in Western Canada by 2030.

Company Culture

Marriott’s culture is anchored in the founding philosophy: “Take care of associates and they will take care of the customers.” This “People First” mindset fosters a supportive environment where internal growth is highly prioritized.

• Core Values: The organization operates on five pillars: Putting People First, Pursuing Excellence, Embracing Change, Acting with Integrity, and Serving Our World.

• Be Brand: Through the “Be” people brand, associates are encouraged to “Begin, Belong, and Become,” benefiting from a global network with extensive travel perks and career development programs like Elevate, which has significantly boosted promotion rates for frontline staff.

• Social Impact: Through the Serve 360 platform, Marriott emphasizes sustainability and community engagement, recently doubling its global volunteer goal to 30 million hours by 2030.

Location: Calgary, AB

Marriott’s footprint is strategically distributed across Calgary’s most vital hubs:

• Downtown Pulse: The Calgary Marriott Downtown on 9th Avenue SE is internally connected to the TELUS Convention Centre and steps from the historic Stephen Avenue, placing it at the heart of the city’s business life.

• In-Terminal Convenience: The Calgary Airport Marriott In-Terminal Hotel offers premier access for international travelers, located just steps from baggage claim at YYC.

• Future Landmarks: The upcoming development in the Culture + Entertainment District will feature the Autograph Collection Hotel on Stampede Park (groundbreaking occurred in January 2026, expected completion 2028), followed by the W Calgary (2029) and JW Marriott Calgary (2030) at 15th Ave and Macleod Trail SE, specifically designed to support the expanded BMO Centre.