Job Summary

The Account Manager (Ticket Sales / Group Sales) at Ottawa Rapid FC is a high-octane revenue-generation role within the historic inaugural season of the Northern Super League. Based in Ottawa, you are not just selling tickets; you are building the foundation of professional women’s soccer in Canada. This position requires the “wit” to navigate complex CRM data and market trends, combined with the “grit” to execute relentless prospecting and matchday activations. Whether you are focused on individual memberships or massive community group experiences, you are the primary engine driving the club’s “Purpose and Performance.”

Job Details

Employer: Ottawa Rapid FC (Founding member of the Northern Super League).
Location: Ottawa, ON (In-person/Hybrid as required for events).
Position Type: Full-time, Permanent.
Compensation: $50,000 – $55,000 (Base salary + bonus structure).
Perks: Comprehensive health benefits, performance bonuses, and the chance to be a pioneer in Canada’s first professional women’s soccer league.
Deadline: Applications close March 20, 2026.
Corporate Culture: Excellence-driven, continuous growth, and grounded in community values.

Core Responsibilities

Ticket Sales Focus

Pipeline Generation: Research and identify leads through cold outreach, networking, and social media to close new memberships and ticket packages.
Retention & Stewardship: Build lasting relationships with casual ticket buyers to convert them into long-term season members.
CRM Mastery: Maintain meticulous records of every touchpoint within HubSpot and Ticketmaster (Architix) environments.

Group Sales Focus

Community Partnership: Act as the lead ambassador to youth soccer clubs, schools, and local organizations to sell experiential group packages.
Experience Implementation: Coordinate with game-day operations to ensure group events (e.g., halftime shows, tunnel teams) are executed flawlessly.
Market Intelligence: Leverage ticketing trends and ROI benchmarking to tailor package recommendations for large-scale community agreements.

General Operations

Matchday Activation: Support stadium logistics, fan engagement activities, and “on-the-spot” sales during live games.
Feedback Loop: Relay community trends and client feedback to internal teams to inform future marketing and promotional strategies.

Candidate Requirements

Experience: Minimum 1+ years in direct-to-customer sales or account management.
Education: University-level degree in Marketing, Business, English, or a related field.
Technical Stack: Proficiency in Excel, HubSpot, Monday.com, and Ticketmaster.
Linguistic Asset: An excellent command of English and French is highly preferred and will make your application stand out.
Attributes: A “self-starter” with a relentless drive to prospect and a passion for the sports industry’s fast-paced nature.

Job Description

Do you believe that professional sport is the ultimate platform for community impact? Ottawa Rapid FC is seeking an Account Manager (Ticket Sales or Group Sales) to join our Ottawa front office. We aren’t just launching a team; we are launching a legacy. If you have the “grit” to hit the phones and the pavement to build a fan base from scratch, and the “wit” to turn a cold lead into a lifelong supporter, you are the pioneer we need.

In this role, you are a “Growth Architect.” You understand that every ticket sold represents a person connecting with the power of women’s sports. Your goal is to fill the stands with passionate fans and create “unforgettable moments” for local youth clubs and organizations. We look for “Integrity-first” sales professionals who thrive under the pressure of a looming kickoff and a tight sales deadline.

Joining Ottawa Rapid FC means being part of a team that genuinely loves the game and each other. We offer a competitive salary, performance bonuses, and a benefits package that supports your well-being while you support our athletes. This is more than a job; it’s a measurable chance to change the landscape of Canadian soccer. If you are a results-driven professional with a commitment to “Excellence in Action,” we invite you to submit your cover letter and resume to jobs@rapidfc.ca before the March 20 deadline.

Ottawa Rapid FC | Ottawa, ON

Ottawa Rapid FC (French: CF Rapide Ottawa) is a professional women’s soccer club and a charter member of the Northern Super League (NSL), Canada’s premier professional women’s soccer circuit. After an impressive inaugural season in 2025 where they secured a playoff spot, the club enters 2026 with a bolstered leadership group and high expectations. The club is recognized for its light blue and orange branding, featuring a peregrine falcon—the world’s fastest animal—to represent the “speed and progress” of the team and its city.

Company Culture: “Speed, Progress, and Community”

As a new addition to the Ottawa sports landscape, the Rapid have quickly established a culture rooted in professional excellence and fan engagement.

Fan-First Mentality: Under the leadership of CEO Thomas Gilbert and co-founder Diana Matheson, the club was built with a “fan-first” philosophy, aiming to create a family-friendly community institution.
Elite Professionalism: The culture is driven by a desire to provide a clear pathway from youth participation to professional excellence. By hiring experienced staff like Head Coach Katrine Pedersen, the club maintains a high-performance environment.
Bilingual Identity: Reflecting its home city, the club maintains a dual-language identity (CF Rapide Ottawa), ensuring they are accessible and resonant with both English and French-speaking supporters.
The Peregrines: The official supporter culture revolves around the “Peregrines” group, who occupy “The Cauldron” (Section W) at home games, bringing a high-energy, vocal atmosphere to matchdays.

Home Venue: TD Place Stadium

The Rapid play their home matches at one of Canada’s most historic sporting grounds, located in the heart of the Glebe.

TD Place Stadium

Located at 1015 Bank Street, Ottawa, ON.
The Venue: A 24,000-capacity outdoor stadium that serves as a shared hub for several Ottawa teams, including the Redblacks (CFL) and Atlético Ottawa (CPL).
Training Grounds: The team conducts its primary training at the RA Centre, located just 2 km south of the stadium.

2026 Season Outlook & Recent News

The 2026 season marks a major turning point for the club’s financial and operational stability.

New Ownership (March 2026): On March 6, 2026, Arcadia MapleLeaf Soccer (led by Nick Sakellariadis) became the majority owner. This investment is intended to strengthen the club’s capital foundation and leadership as it enters its sophomore year.
Award-Winning Talent: The team features top-tier talent, including Delaney Pridham, who was named the NSL’s first-ever Player of the Year after scoring 20 goals in the 2025 season.
2026 Schedule:
- Season Opener: April 25, 2026, at Halifax Tides FC.
- Home Opener: May 2, 2026, vs. Calgary Wild FC at TD Place.

Associate Benefits: “The Rapid Professional Standards”

While specific “front office” benefits are typical of professional sports organizations, the club offers a unique environment for players and staff:

The Northern Super League Standard: As part of the NSL, players benefit from centralized league standards for health, safety, and professional compensation, aimed at keeping Canadian talent at home.
Strategic Leadership: Staff work under a leadership team with deep experience in sports and operations, including COO Stephanie Spruston (formerly of OSEG) and CSO Heidi Bloomfield.
Community Connection: Employees are encouraged to participate in local outreach and youth development programs, fostering a workplace that is deeply connected to the Ottawa community.
AHS-Aligned Perks: For support staff, the organization provides a collaborative environment with access to professional development within the broader Northern Super League network.

To apply for this job please visit www.rapidfc.ca.