Security Officer (Part Time) – Conrad Indianapolis

Job Overview: Security Officer (Part-Time)

Conrad Indianapolis, a Hilton luxury brand, is seeking a Security Officer to join its team. As the only Forbes-recommended hotel in Indiana, the Conrad is a 23-story sophisticated landmark featuring 241 rooms and over 15,000 square feet of banquet space.

This role is a high-responsibility position within a Fortune 500 company, requiring a balance of rigorous safety enforcement and high-end hospitality. You are the invisible shield that ensures guests and team members feel safe while maintaining the “light and warmth of hospitality.”

Key Responsibilities & Safety Operations

Vigilance & Patrol

• Perimeter Integrity: Conduct regular patrols of the hotel interior and exterior to identify potential safety hazards, security risks, or “undesirable conditions.”

• Incident Response: Act as a first responder to emergency situations, including fires, medical emergencies, safety hazards, and threats to life or property.

• Risk Identification: Proactively identify maintenance or safety issues (e.g., blocked fire exits, broken locks) before they become liabilities.

Investigation & Documentation

• Preliminary Inquiries: Initiate investigations into incidents involving guests or property, gathering facts and witness statements.

• Report Writing: Maintain highly accurate digital and written logs of all shifts, incidents, and security breaches to ensure legal and operational compliance.

• Safety Advocacy: Promote and enforce safe work practices among all hotel departments.

Guest Relations

• Hospitality-First Security: Resolve guest inquiries and issues in a timely, friendly, and efficient manner. You are often the first person a guest turns to during a stressful situation.

Requirements & Shift Availability

The “Hilton Values” Profile

• Integrity: A commitment to doing the right thing at all times, especially when unobserved.

• Urgency: The ability to operate with a “Sense of Now,” responding to alarms or calls for help instantly.

• Professionalism: Maintaining a calm, authoritative, yet welcoming presence in a luxury environment.

Schedule Requirements

• Classification: Part-Time.

• Availability: Must be flexible to work weekdays, weekends, and holidays. Shifts may vary based on hotel occupancy and special events in the banquet spaces.

Compensation & World-Class Benefits

Hilton has been ranked as the #1 Best Company to Work For in the U.S., offering a suite of benefits that support “Thriving” personally and professionally:

• Financial Flexibility: Access your earned pay when you need it through DailyPay.

• Travel Perks: The Go Hilton travel discount program (heavily discounted stays at Hilton properties worldwide).

• Future Planning: Matching 401(k) and an Employee Stock Purchase Program (ESPP) with a 15% discount on Hilton shares.

• Education: Debt-free education access, including college degrees, professional certificates, and English-language learning.

• Well-being: Comprehensive medical coverage for you and your family, plus dedicated mental health resources.

  The Organization & Culture In 2026, Hilton is a leading global hospitality company, recognized as a world-class employer and a pioneer in the travel industry. The culture is built on the “Heart of Hilton,” focusing on the mission to be the world’s most hospitable company. In Indianapolis, the environment is described as “Professional, Inclusive, and Service-Obsessed.” Employees, known as Team Members, operate within a framework that prioritizes human connection and the “light and warmth of hospitality.” In 2026, Hilton continues to rank at the top of “Best Places to Work” lists, specifically noted for its “Thrive at Hilton” program, which supports the mental, physical, and financial well-being of its diverse workforce.

  The Indianapolis Presence: The Downtown Anchor & Beyond Hilton maintains a massive strategic footprint in Indianapolis, ranging from luxury full-service suites to modern, mid-scale urban stays:

  • Hilton Indianapolis Hotel & Suites: Located at 120 W Market St, this 4-star contemporary landmark in the heart of downtown is a primary hub for business travelers and high-end events. It features an on-site spa, salon, and the signature 120 West Market Fresh Grill.

  • The “Circle Centre” Cluster: Properties like the Hampton Inn Indianapolis Downtown Across from Circle Centre (105 S Meridian St) provide high-occupancy, reliable service for tourists and convention-goers in the historic Chesapeake Building.

  • Northwest Business Hub: Strategic locations such as the Hilton Garden Inn Indianapolis Northwest and Hampton Inn Park 100 cater to the city’s robust logistics and corporate sectors along the I-465 corridor.

  • Modern Urban Innovation: The Tru by Hilton Indianapolis Downtown (601 Russell Ave) reflects the 2026 shift toward colorful, tech-forward, and laid-back lodging that appeals to a younger, “connected” traveler demographic.

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  Workplace & Strategic Highlights (2026)

  • Strategic 2026 Focus: “Personalized Digital Hospitality”

    • The “Hilton Honors” Ecosystem: A major 2026 strategy is the total integration of the Digital Key and Connected Room technology across all Indy properties. This allows guests to control their entire stay via smartphone, shifting the staff’s focus from “check-in logistics” to “high-value guest interaction.”

    • Sustainability: “Travel with Purpose”: Hilton has committed to doubling its investment in social impact and cutting its environmental footprint in half by 2030. In Indianapolis, this manifests as advanced energy-efficient lighting and zero-waste initiatives in banquet operations.

  • 2026 Compensation & Roles (Indianapolis Market Estimates):

    • Front Desk & Guest Services: In the Indianapolis market, Guest Service Agents and Night Auditors typically earn between $17.00 and $21.50 per hour, with pay structures often reflecting the property’s star rating and shift complexity.

    • Culinary & Support: Line Cooks and Banquets Staff see rates ranging from $18.50 to $24.00 per hour, with significant overtime opportunities during peak convention seasons and major sporting events like the Indy 500.

    • Management: General Managers and Directors of Sales at downtown properties command salaries ranging from $85,000 to $135,000+, depending on the size and performance of the property.