Business System Analyst (Enterprise Payment and Fraud Protection)

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Website HCLTech

Job Summary

The Business System Analyst (BSA) – Enterprise Payment and Fraud Protection at HCLTech is a senior-level technical consultancy role embedded within a large-scale retail ecosystem. Based in Downtown Vancouver, you will be the “Strategic Architect” of security, bridging the gap between high-volume e-commerce transactions and sophisticated fraud detection engines. This role requires the “wit” to analyze complex API data flows across SaaS platforms and the “grit” to manage end-to-end risk solutions in a high-pressure, agile environment where every millisecond of latency or false positive impact’s the company’s bottom line.

Job Details

  • Employer: HCLTech (Global IT services leader).

  • Location: Downtown Vancouver, BC (5 days a week on-site).

  • Salary: $85,000 – $90,000 annually.

  • Status: Full-time.

  • Core Focus: Fraud prevention, payment risk, and retail systems integration.

Key Responsibilities: The Fraud Mitigation Lifecycle

You are responsible for the technical integrity of the “Trust Layer” in the retail purchasing journey.

  • Risk Solution Integration: Oversee the end-to-end implementation of top-tier fraud applications (e.g., Forter, CyberSource, Adyen, or Sift).

  • Transactional Analysis: Analyze “Pre-Auth” and “Post-Auth” flows to determine where fraudulent activity can be intercepted without disrupting legitimate customer experiences.

  • Technical Documentation: Create exhaustive technical specifications for data integrations, including APIs and file-based exchanges between distributed systems.

  • Cross-Functional Flow Mapping: Trace how data moves from a Point of Sale (POS) or e-commerce storefront through to inventory management and financial settlement.

  • Effort Estimation: Provide precise impact assessments for new technical solutions and influence decision-making during architectural reviews.

  • Performance Monitoring: Leverage AWS Services, monitoring tools, and BI dashboards to track the health and accuracy of fraud detection models.

Candidate Profile & Qualifications

  • The “Senior Analyst”: 5+ years of experience as a BSA in an enterprise environment (1000+ employees).

  • Fraud Domain Wit: Deep experience with at least 3 end-to-end projects involving major risk platforms or payment gateways.

  • Integration Grit: Proven track record in at least 2 end-to-end projects focusing on API-led data integrations and SaaS functional flows.

  • Technical Toolkit: Proficiency in SQL, Excel, and BI tools for data-driven decision making.

  • Methodology Mastery: Advanced understanding of Agile/Scrum and the technical underpinnings of CI/CD pipelines and container management.

  • Leadership: Strong negotiation and facilitation skills, with a willingness to challenge the status quo and champion change.

Technical Insights: Pre-Auth vs. Post-Auth Fraud Detection

Understanding the timing of a fraud check is critical to balancing security with conversion rates.

  • Pre-Authorization: The check happens before the bank is asked to approve the funds. This is crucial for avoiding transaction fees on fraudulent attempts but requires ultra-low latency to avoid “cart abandonment.”

  • Data Integration (APIs): You will be analyzing JSON payloads to ensure that “Device Fingerprinting,” IP geolocation, and behavioral biometrics are correctly passed from the frontend to the fraud engine.

  • Retail Ecosystem Connectivity: You must ensure that if a transaction is flagged as fraud, the Inventory Management System is instantly updated to release the “held” stock back to the shelf.

Why Join the HCLTech Team in Vancouver?

HCLTech is a global powerhouse that manages the IT infrastructure for some of the world’s largest retail brands.

  • Enterprise Exposure: You will be working on high-complexity projects that impact millions of transactions, providing a level of scale rarely found in smaller firms.

  • Downtown Hub: The 5-day on-site requirement places you at the center of Vancouver’s business district, fostering high-bandwidth collaboration with cross-functional teams.

  • Holistic Tech Stack: This role isn’t just about “business requirements”; it’s a deep dive into AWS architecture, automation, and performance engineering.

  • Career Trajectory: Senior BSAs at HCLTech are often on the direct path toward Product Management or Enterprise Architecture roles.

Job Description

Do you believe that security should be invisible but impenetrable? HCLTech is seeking a Senior Business System Analyst for our Enterprise Payment team. We aren’t looking for a “requirement gatherer”; we are looking for a technical leader who has the “grit” to navigate a complex data integration and the “wit” to outmaneuver global fraud syndicates. If you want to protect the integrity of the retail experience in an agile, high-performance environment, you belong here.

In this role, you are a “Risk Architect.” You understand that every transaction is a balance between safety and speed. Your goal is to provide “Excellence in Fraud Protection,” ensuring our systems are as resilient as they are efficient. We look for “Analytical-first” professionals who are collaborative, assertive, and ready to influence the future of enterprise payments.

Joining HCLTech means becoming part of a global team that values innovation and continuous improvement. We offer a competitive salary and a culture that encourages you to challenge the status quo. If you are a Senior BSA with a commitment to “Technical Precision and Strategic Security,” we invite you to apply and help us secure the world of retail from our downtown Vancouver office.

HCLTech: Supercharging Progress through Digital Engineering

HCLTech is a global technology powerhouse defined by a culture of “Ideapreneurship,” diversity, and relationship-led growth. Its mission is to “Supercharge Progress” by bringing together the best of technology and people to solve complex business challenges. The internal environment is dynamic and project-driven, characterized by an inverted organizational structure where frontline employees are empowered to innovate and add value directly to the customer experience. In 2026, HCLTech was recognized as one of Forbes Canada’s Best Employers, reflecting its significant expansion across the country.

In Vancouver, HCLTech operates as a key delivery hub for digital transformation and engineering services across Western Canada:

  • The Vancouver Hub: Located at 580 Granville Street, in the heart of the city’s business and tech corridor. This office serves as a central point for HCLTech’s engagement with major Canadian clients in telecommunications, aerospace, and financial services.

  • Specialized Capability Pillars:

    • Digital Business & AI: Helping organizations transition to “AI-native” futures. In 2026, the Vancouver team is a leader in implementing HCLTech VisionX 2.0, a multi-modal AI platform developed with NVIDIA for edge computing.

    • Cloud & Infrastructure: Providing seamless multi-cloud migrations and managed services. HCLTech was recognized as a Leader in the 2024 IDC MarketScape for Canadian Managed Multicloud Services.

    • Engineering and R&D (ERS): Supporting Vancouver’s aerospace and high-tech sectors with specialized product engineering, including energy-efficient chip development and aviation maintenance modernization.

  • The “Find Your Spark” Culture: HCLTech’s talent brand emphasizes “Career opportunities on your terms.” This includes:

    • Learning & Development: Access to massive internal academies and “Restricted Stock Units” (RSUs) for high-potential employees to foster a sense of long-term ownership.

    • Work-Life Balance: While management styles vary by project, the company generally supports a Hybrid Workplace model, utilizing its proprietary FlexSpace and Connected Workplace tools to ensure seamless transitions between home and Granville Street.

  • 2026 Salary Benchmarks (Estimated for Vancouver):

    • Software Engineer: $68,000 – $112,000 CAD.

    • Senior Software Engineer: $96,000 – $170,000 CAD.

    • Project Manager: $105,000 – $145,000+ CAD.

  • Global Partnerships: HCLTech’s Vancouver operations are often integrated with its elite global alliances. Recently, they were named the 2026 ServiceNow Partner of the Year and have expanded collaborations with Google Cloud to accelerate the adoption of “Agentic AI” within Canadian enterprises.

Working at HCLTech in Vancouver means being part of a global network of 226,000+ people. Whether you are a Junior Full Stack Developer working on a cloud migration for a top airline or a Senior Architect designing AI-powered contact centers with Cisco, the experience is defined by the opportunity to “supercharge your own progress” while working on the technology that moves the world.

To apply for this job please visit careers.hcltech.com.