Job Summary

The Laser Printer / MFP / Plotter Technician role at Lasercorp is a “Gig Economy” evolution of traditional field service. Operating like an “Uber for Printer Techs,” this position allows you to act as an independent contractor, choosing repair assignments in Ottawa that fit your existing schedule. This role requires the “wit” to diagnose complex electromechanical failures across diverse brands and the “grit” to build your own recurring income stream by becoming a trusted advisor to small and medium businesses.

Job Details

Employer: Lasercorp.
Location: Ottawa, ON (Field-based).
Pay Rate: $80 for the first hour of a service call; $60/hr for subsequent hours.
Status: Independent Contractor (Flexible: Full-time, part-time, or “side-hustle”).
Equipment Focus: Laser printers, Multi-Function Printers (MFP), Inkjets, and Plotters.

Key Responsibilities: The Service Lifecycle

You manage your own “Mobile Repair Shop,” responding to on-demand service requests across the National Capital Region.

On-Site Diagnostics: Identify issues ranging from simple paper jams to complex fuser assembly failures or logic board errors.
Hardware Repair: Perform component-level replacements for rollers, separation pads, laser scanners, and belt units.
Plotter & Wide-Format Care: Service specialized large-format printing equipment, which requires precision calibration of printhead carriages and drive motors.
Client Advisory: Identify when a machine is “Beyond Economical Repair” (BER) and advise clients on replacement hardware or toner solutions.
Business Development: Optionally leverage Lasercorp’s backend to sell toner and hardware to your clients, generating passive commission without personal inventory costs.

Candidate Profile & Qualifications

The “Field Expert”: Solid experience repairing laser printers and MFPs (HP, Lexmark, Canon, Xerox, etc.).
Certification Wit: Manufacturer certifications are highly desirable and will lead to higher-tier job assignments.
Customer Service Grit: Ability to communicate technical issues to non-technical business owners clearly and professionally.
Tools of the Trade: Must have your own reliable vehicle and basic technician tool kit.

Technical Insights: The Anatomy of a Laser Printer Repair

Modern MFP repair is a blend of mechanical engineering and network troubleshooting.

The Electrophotographic (EP) Process: You must understand the 6-step process (Charging, Exposing, Developing, Transferring, Fusing, Cleaning) to pinpoint where a print quality defect is originating.
Fuser Mechanics: Most high-heat errors (50.x service codes) relate to the fuser. You’ll be responsible for checking thermistors and heating lamps.
Plotter Maintenance: Unlike standard printers, plotters use a “Carriage and Belt” system. You must be able to tension drive belts and clean encoder strips to prevent “stair-stepping” in architectural prints.

Why the Lasercorp Model Works in 2026

Traditional “9-to-5” technician roles are becoming scarcer as companies downsize. Lasercorp provides a platform for technicians to “be their own boss.”

Flexible Earning: Whether you want to take a call during your lunch break or dedicate your weekends to it, you control your “Billable Hours.”
Toner as Passive Income: By transitioning a repair client into a toner customer, you earn a recurring commission on every cartridge they buy, providing a financial safety net during slow repair weeks.
The “Trusted Expert” Status: Small businesses in Ottawa are often underserved by large managed-print providers. There is a massive opportunity to become the “go-to” tech for the thousands of SMEs in the city.
Competitive Edge: Lasercorp provides you with hardware and original toner pricing that beats Amazon, giving you a significant advantage when quoting clients.

Job Description

Do you believe that a technician’s value shouldn’t be capped by a fixed salary? Lasercorp is seeking Independent Printer Technicians in Ottawa. We aren’t looking for an “employee”; we are looking for a technical entrepreneur who has the “grit” to solve a stubborn plotter error on a Friday afternoon and the “wit” to build a loyal client base that generates recurring income. If you are tired of the threat of layoffs and want to own your success, you belong on our platform.

In this role, you are a “Solutions Provider.” You understand that when a printer goes down, a business slows down. Your goal is to provide “Excellence in Field Service,” ensuring your clients see you as their most valuable technical asset. We look for “Self-motivated” professionals who are certified, equipped, and ready to take control of their earning potential.

Joining Lasercorp means joining the “Uber of Printer Repair.” We provide the leads, the parts support, and the sales backend—you provide the expertise. If you are a technician with a commitment to “Precision Repair and Client Growth,” we invite you to apply and start building your own printer repair business today.

Lasercorp: Specializing in the Lifecycle of Print

Lasercorp is a specialized Canadian managed print services (MPS) provider defined by a culture of narrow focus and technical mastery. Their mission is to “simplify managing HP original toner while greatly reducing laser printer and photocopier costs.” The internal environment is lean and operational, characterized by a commitment to “operational excellence through technology and automation.” Lasercorp thrives on a “no-contract” flexibility model, positioning themselves as a high-value alternative to traditional, complex service agreements.

In Ottawa, Lasercorp operates as a critical technical resource for businesses and home offices, focusing almost exclusively on the Hewlett Packard (HP) ecosystem:

Authorized HP Expertise: Since 1990, Lasercorp has focused its technical training on HP Laserjet printers, DesignJet plotters, and Multifunction Printers (MFPs). Their Ottawa-based technicians are certified to handle complex hardware malfunctions and specialized error codes that generalist IT firms might miss.
Service Speed: The company prides itself on a high “First-Call Resolution” rate (over 90%), utilizing an automated service database that tracks the repair history of every printer they manage in the National Capital Region.
The “Toner Logistics” Edge: A core part of their culture is the Toner Auto Replenishment system. For Ottawa businesses, this means “never running out of toner” through free alert software that automates the ordering process, often providing genuine HP toner at costs lower than recycled alternatives.
Gig Economy Integration: Lasercorp utilizes a modern workforce model in Ottawa, frequently hiring independent technicians. This “Gig Economy” approach allows them to offer high hourly rates (often $60–$80/hr) for on-site service calls, attracting experienced professionals looking for flexible, high-compensation supplemental work.
Strategic Consulting: Beyond repairs, the Ottawa team acts as advisors for equipment roadmapping. They help local businesses calculate “Cost Per Page” (CPP) to determine if it is more cost-effective to repair an aging printer or upgrade to a newer model with lower operating costs.

Working with or for Lasercorp in Ottawa means engaging with a highly specialized technical unit. Whether it’s a 4-hour on-site response for a broken plotter in Nepean or a remote PHP developer maintaining their proprietary logistics software, the experience is defined by efficiency, clear pricing, and a “just-in-time” service philosophy.

To apply for this job please visit lasercorp.com.