Job Overview: Student Services & Program Support Assistant

The Cornell SC Johnson College of Business is seeking a highly organized and student-focused Program Support Assistant to anchor its NYC-based graduate programs. This role provides critical on-site support for two premier offerings: the MS in Business Analytics (MSBA) and the Baker Program (MPS in Real Estate).

As the “go-to” resource on-site, you will bridge the gap between students, faculty, and administration across two distinct NYC locations: 570 Lexington Avenue and the Tata Innovation Center on Roosevelt Island. This is an ideal role for an administrative professional who thrives in a high-volume environment and is committed to fostering a diverse and inclusive Ivy League community.

Key Responsibilities & Program Logistics

Student & Faculty Success

Primary Contact: Serve as the first point of contact for students and faculty during class sessions, which includes regular evening and occasional weekend hours.
Onboarding: Support the annual onboarding of new students and manage ongoing program communications, surveys, and announcements.
Faculty Support: Assist faculty with course setup and maintenance within Canvas, and coordinate complex travel and lodging logistics.

Event & Classroom Management

End-to-End Logistics: Manage space reservations, materials preparation, and vendor coordination for high-impact classes and co-curricular events.
Engagement: Lead the planning and execution of engagement activities for students and alumni across NYC, ensuring a polished and welcoming experience.
Communications: Draft program newsletters and manage routine social media/internal communication platforms (Slack, etc.).

Financial & Administrative Operations

Budget Support: Manage routine financial transactions and assist in tracking program expenses.
Database Management: Maintain program-related materials and databases with high attention to detail.

Requirements & Qualifications

Education & Experience

Required: Associate’s degree with 2 to 4 years of relevant work experience (or an equivalent combination).
Technical Skills: Strong proficiency in MS Office Suite (Excel/PowerPoint), Canvas, and data analysis.
Soft Skills: Excellent written/verbal communication, strong judgment, and the ability to remain calm under tight deadlines.
DEI Commitment: Demonstrated commitment to supporting diversity, equity, inclusion, and wellbeing, including experience incorporating perspectives from communities of color.

Preferred Skills

Software: Experience with Salesforce, Workday, PeopleSoft, or WordPress.
Global Mindset: Experience working with international populations or having lived/worked abroad.

Compensation & Schedule

Pay Range: $26.86 – $36.30 per hour (Hourly Pay Range).
Schedule: Full-time, Onsite in New York, NY. Must be flexible to work nights and weekends to support program goals.
Location: Split between 570 Lexington Ave and Roosevelt Island.

Cornell “Total Rewards” & Benefits

Cornell is nationally recognized for its award-winning workplace and comprehensive benefits:

Generous Leave: 3 weeks of vacation, 13 paid holidays, and 2 floating holidays.
Winter Break: Paid time off between December 25 and January 1.
Education: Tuition-free Extramural Study, Employee Degree Programs, and Children’s Tuition Assistance.
Health: Robust healthcare options, wellness programs, and generous retirement contributions.

Application Instructions

To apply, please submit your Resume and Cover Letter in Microsoft Word or PDF format through the Cornell Careers portal.

External Candidates: Apply via the Cornell Careers Site.
Internal Candidates: Apply via Workday

The Organization & Culture The Fashion Institute of Technology (FIT), a premier college of the State University of New York (SUNY), is a global leader in professional education for fashion, design, business, and technology. In 2026, FIT’s culture is defined by “Innovation with Purpose.” It is an environment where high-concept creativity meets rigorous industrial practicality. Under the leadership of President Joyce F. Brown, the college has solidified its reputation as an “innovation hub,” bridging the gap between the classroom and the global marketplace. The student body and workforce are characterized by intense ambition, trend-awareness, and a “New York hustle” that mirrors the surrounding Garment District.

The Location: Chelsea & The Garment District
- The “Main Street” of Fashion: Located at 227 West 27th Street, FIT’s campus spans an entire city block in the heart of Manhattan’s Chelsea neighborhood.
- Proximity to Industry: Its location is strategic; students are steps away from major fashion houses, textile showrooms, and the iconic Garment District. This proximity allows for a “porous” campus where industry professionals frequently serve as adjunct faculty and guest critics.
- The Museum at FIT (MFIT): Known as “the most fashionable museum in New York,” this on-campus institution is a world-renowned gallery that provides students and the public with a deep historical context of costume and textile design.
Academic & Workplace Highlights (2026)
- The 2026 “Green Tech” Pivot: Working or studying at FIT in 2026 involves a heavy focus on Sustainability and Bio-design. The college’s DTech Lab has expanded into a premier incubator for circular fashion, where students develop lab-grown textiles and AI-driven supply chain solutions.
- Key Academic Schools:
  - School of Art and Design: Home to the world-famous Fashion Design and Illustration programs.
  - Jay and Patty Baker School of Business and Technology: Focusing on the “business of the buzz,” including Advertising and Marketing Communications.
  - School of Liberal Arts and Sciences: Providing the essential critical thinking and historical context for creative work.
  - School of Graduate Studies: Offering specialized degrees like Cosmetics and Fragrance Marketing and Management.
- 2026 Salary & Wage Landscape (NYC Market):
  - Adjunct Professors: In the SUNY system for NYC, specialized design or business instructors earn between $95 and $125 per contact hour, depending on industry experience.
  - Administrative & Staff Roles: Professional staff salaries in the Manhattan hub typically range from $62,000 to $95,000, reflecting the city’s competitive cost of living.
  - Tuition (2025–2026): For NY State residents, tuition remains highly accessible at approximately $3,585 per semester for associate-level and $4,355 for bachelor-level programs.
- The “Alumni Power” Network: FIT graduates (including icons like Calvin Klein and Michael Kors) form a “global mafia” of fashion influence. In 2026, the college’s career services focus on “Digital Portfolio Optimization,” ensuring graduates are visible in AI-driven recruitment databases.
- Comprehensive 2026 Benefits (SUNY System):
  - State Benefits: Employees receive robust New York State health insurance (NYSHIP), dental, and vision.
  - Pension & Retirement: Access to the NY State Teachers’ Retirement System (TRS) or the Optional Retirement Program (ORP).
  - Cultural Access: Staff and students enjoy free admission to MFIT and various industry-only events throughout New York Fashion Week.
Strategic Values: “Inclusion & Sustainability”
- Social Justice in Design: The 2026 strategic mandate includes the “Social Justice Center at FIT,” which works to increase representation for Black, Indigenous, and People of Color (BIPOC) within the fashion industry through scholarships and corporate mentorships.
- Innovation Through Diversity: FIT treats diversity as a “creative engine.” Its 2026 curriculum includes mandatory modules on Inclusive Design, ensuring that the next generation of designers creates for all body types, abilities, and identities.
- The “DTech” Ecosystem: Strategically, FIT has moved beyond being “just a college” to being a Research & Development partner for global brands. By 2026, the DTech Lab has secured major partnerships with tech giants to pioneer 3D-knitting and virtual “metaverse” apparel.

To apply for this job please visit www.cornell.edu.