Job Summary

The Teaching & Learning Administrator (TLA) at the Haskayne School of Business (HSB) is a vital operational role within the Programs Office. Functioning as a “Pedagogical Support Lead,” you will provide high-level administrative assistance to faculty and sessional instructors, ensuring the seamless delivery of business education. This role requires the “wit” to master complex Learning Management Systems (LMS) and the “grit” to manage peak academic cycles where deadlines are tight and the operational impact is significant.

Job Details

Employer: Haskayne School of Business, University of Calgary.
Position Type: Full-time Limited Term (Approximately 24 months).
Classification: AUPE Operational/Administrative Job Family, Phase 3.
Hours: 35 hours per week (8:30 AM – 4:30 PM, predominantly on-campus).
Application Deadline: March 22, 2026.

Key Responsibilities

Instructional Operations (Centralized Support): Lead the intake and triage of faculty requests. You are the primary point of contact for course logistics, from coordinating deferred exams to managing classroom room bookings.
Academic Compliance: Act as a “Quality Assurance Officer” by reviewing course materials and assessments for accuracy and ensuring they comply with university policies and copyright legislation.
LMS Subject Matter Expert: Provide technical support for D2L/Brightspace. You will assist with course creation, content migration, and the configuration of electronic grading and online exams.
Procurement & Resource Management: Manage the end-to-end procurement of textbooks, cases, and simulations, liaising with publishers to ensure students have timely access to materials.
Financial Accountability: Handle financial reconciliation for teaching operations, including credit card reconciliations and instructor reimbursement claims.
Workforce Support: Provide onboarding for new administrative hires and serve as backup support for the Course Demand & Scheduling team during peak sessional appointment periods.

Candidate Profile & Qualifications

The “Academic Professional”: Minimum of 4 years of progressively responsible administrative experience, preferably in a post-secondary environment.
Educational Foundation: Post-secondary certificate, diploma, or degree in a related field.
Technical Wit: Intermediate to advanced skills in Microsoft Office Suite, Teams, and Zoom, with a strong aptitude for learning and supporting instructional technologies.
Operational Grit: Proven ability to remain calm and effective under pressure, managing multiple complex tasks amid frequent interruptions.

Technical Insights: The Academic Delivery Cycle

The TLA role follows the “rhythm” of the academic year, where the workload shifts based on the semester calendar.

Peak Periods: The start and end of terms (Fall, Winter, and Summer) involve high-intensity deliverables like course shell setup and final exam logistics.
Knowledge Transfer: You will maintain archival systems to ensure that when a new instructor takes over a course, the “institutional memory” of those teaching materials is preserved.
Instructional Risk Mitigation: By troubleshooting technology challenges in real-time, you ensure that technical glitches do not disrupt the student learning experience.

Diversity and Statistics at UCalgary

The University of Calgary is a leader in promoting Equity, Diversity, and Inclusion (EDI) and is transparent about its workforce goals.

Workforce Representation (2024 Data): UCalgary aims to reflect the diversity of the Calgary community. In recent reporting, approximately 30% of staff identify as members of visible/racialized minorities, and the university actively works to increase representation for Indigenous peoples and persons with disabilities.
The Confidence Gap: The university explicitly addresses research showing that women and racialized minorities often only apply for jobs if they meet 100% of the qualifications. HSB encourages applications if you have most of the qualifications and the right mindset.
Indigenous Strategy (ii’ taa’poh’to’p): With 18 Elders serving as advisors, the university ensures that Indigenous perspectives are included in campus life. As a TLA, you may support curriculum updates that integrate Indigenous ways of knowing into business education.

Job Description

Do you believe that behind every great lecture is an even better administrative engine? The Haskayne School of Business is seeking a Teaching & Learning Administrator to join our team in Calgary. We aren’t just “managing files”; we are the architects of a positive academic environment where faculty can focus on teaching and students can focus on learning. If you have the “grit” to manage a complex exam schedule and the “wit” to troubleshoot a D2L gradebook on the fly, you belong at Haskayne.

In this role, you are a “Faculty Ally.” You understand that accuracy in course materials and seamless classroom logistics are the backbones of student success. Your goal is to provide “Excellence in Instructional Support,” ensuring that HSB remains a top-tier destination for business education. We look for “Integrity-first” professionals who are collaborative, resilient, and ready to contribute to Canada’s most entrepreneurial university.

Joining UCalgary means joining a world-class institution in one of the world’s most livable cities. We offer a professional, fast-paced environment where your administrative expertise will have a direct impact on the quality of education provided to our 36,000 students. If you are an administrative leader with a commitment to “Continuous Improvement and Academic Quality,” we invite you to apply by March 22, 2026.

University of Calgary: Daring to Imagine “Ahead of Tomorrow”

The University of Calgary (UCalgary) is defined by a culture of entrepreneurial spirit, audacity, and “can-do” Western energy. As one of Canada’s top five research universities, its mission—codified in the “Ahead of Tomorrow” strategic plan—is to tackle “wicked” societal challenges through transdisciplinary innovation. The workplace culture is rooted in collegiality and respect, emphasizing that “curiosity-driven investigation” thrives best in an inclusive environment. UCalgary moves with the speed of a startup but the responsibility of a public institution, fostering a “Living Lab” ecosystem where students and faculty are encouraged to be “pioneers at heart.”

The UCalgary footprint is a massive, multi-campus network that mirrors the diversity of the Alberta landscape:

Main Campus (NW Calgary): Spanning over 200 hectares, this is the university’s vibrant heart. It features the Taylor Family Digital Library, one of North America’s most technology-rich hubs, and the Taylor Institute for Teaching and Learning, a pioneer in pedagogical research.
The Olympic Oval: A legacy of the 1988 Winter Games, this iconic facility is known for having the “Fastest Ice on Earth” and serves as a premier high-performance training center for athletes globally.
Foothills Campus: Located south of the main site, this is the epicenter of health innovation, home to the Cumming School of Medicine and the Faculty of Veterinary Medicine, adjacent to the Foothills Medical Centre.
Downtown Campus: Situated in the heart of Calgary’s business district, this campus connects the university with industry leaders, offering professional programs and hosting the Haskayne School of Business executive education.
Spy Hill Campus: Located in northwest Calgary, this campus supports specialized research and clinical training for the Faculty of Veterinary Medicine.

Working or studying here means being part of a top 100 global university for entrepreneurs. Whether you are engaging with Calgary’s business core or conducting genomics research, the experience is defined by the university’s commitment to “ii’ taa’poh’to’p”—its Indigenous Strategy—walking a parallel path toward truth and reconciliation while building a sustainable future.

To apply for this job please visit careers.ucalgary.ca.