Job Summary

The Outdoor Stadium Concessions Lead (Part-Time) at Oak View Group (OVG) is a high-energy leadership role based at one of Toronto’s premier outdoor entertainment venues (such as Budweiser Stage or BMO Field). Operating as an “Event Operations Captain,” you oversee the pulse of the fan experience—ensuring thousands of guests are served efficiently during high-profile concerts and sporting events. This role requires the “wit” to manage complex inventory logistics under tight deadlines and the “grit” to lead a diverse team through the unpredictable nature of outdoor live events.

Job Details

Employer: Oak View Group (OVG).
Location: Toronto, ON (Outdoor Stadium/Venue).
Salary Range: $30,000–$60,000 per year (Pro-rated for part-time; typically $22–$28/hour depending on experience).
Position Type: Part-Time (Event-based).
Certification: Valid Smart Serve and Food Handler Certificate are mandatory.

Key Responsibilities

Operational Oversight: Manage multiple concession stands simultaneously, ensuring they are stocked, staffed, and ready for “Doors Open.”
Staff Leadership: Train, mentor, and supervise frontline concessions staff, fostering a culture of high-speed service and “Integrity-first” customer care.
Inventory Control: Monitor stock levels in real-time to prevent “out-of-stock” scenarios during peak intermission or pre-show rushes.
Safety & Compliance: Ensure all stands adhere to rigorous food safety, sanitation, and alcohol service (Smart Serve) regulations.
Financial Accountability: Oversee cash handling, POS reconciliations, and digital payment troubleshooting for your assigned sector.
Problem Solving: Act as the primary point of contact for equipment failures, customer complaints, or staffing shortages, resolving issues at “a moment’s notice.”

Candidate Profile

The “Event Veteran”: Supervisory experience in a high-volume food and beverage environment (stadiums, arenas, or large-scale festivals).
Leadership Wit: Ability to delegate effectively and keep a team motivated during a 10-hour outdoor shift in varying weather conditions.
Operational Grit: Strong physical stamina and the ability to “triage” operational needs when the concourse is at maximum capacity.
Communication Mastery: Clear and concise verbal skills to coordinate with venue management, security, and kitchen staff.
Certifiable: Authorized to work in Canada with all required regional F&B safety certifications in hand.

Technical Insights: The Anatomy of Stadium Logistics

In a stadium environment, concessions success is a game of “Seconds and Cents.”

The “Peak Demand” Curve: You will manage the “Flash Crowd” phenomenon—where 80% of revenue is often generated in two 20-minute windows (pre-show and intermission).
Point-of-Sale (POS) Ecosystems: Modern stadiums use integrated cloud-based POS systems. You must be able to troubleshoot connectivity issues and manage “Offline Mode” to ensure sales never stop during a network flicker.
Food Safety in the Heat: Managing outdoor concessions requires strict adherence to the “Danger Zone” (4°C to 60°C). You will oversee the monitoring of holding temperatures for high-risk foods to ensure public safety in an outdoor environment.

Job Description

Do you believe that a cold drink and a great snack are the unsung heroes of a legendary concert experience? Oak View Group is seeking an Outdoor Stadium Concessions Lead to join our Toronto team. We aren’t just selling food; we are fueling the “Best Night Ever” for thousands of fans. If you have the “grit” to lead a team through a sold-out stadium show and the “wit” to keep your operations running like a well-oiled machine, you belong in our leadership circle.

In this role, you are an “Experience Architect.” You understand that for a fan, the quality and speed of service are just as important as the view of the stage. Your goal is to provide “Excellence in Event Operations,” ensuring that every stand under your watch is safe, profitable, and friendly. We look for “Integrity-first” supervisors who thrive in a loud, fun, and fast-paced environment and are ready to grow with a global leader in venue management.

Joining Oak View Group means joining a team that operates the world’s most iconic venues. We offer a fun work environment, competitive pay, and the unique thrill of working behind the scenes of Toronto’s biggest summer events. If you are a seasoned F&B professional with a commitment to “Efficiency and Team Success,” we invite you to apply and help us set the standard for stadium concessions this season.

Oak View Group: Redefining the Live Experience

Oak View Group (OVG) is a global leader in sports and entertainment, driven by a mission to be a “positive disruption” to the status quo. Their culture is defined by an unshakeable entrepreneurial spirit, bold innovation, and a “music-first” philosophy in venue design. Founded by industry titans Tim Leiweke and Irving Azoff, OVG prioritizes high-energy collaboration and a commitment to sustainability, aiming for net-zero emissions across their owned venues by 2040. They operate with a “relentless pursuit of excellence,” treating every project as a unique opportunity to elevate the guest experience through cutting-edge technology and premium hospitality.

In Canada, OVG has established a significant strategic hub to anchor its northern expansion:

Toronto Corporate Office: Located in the heart of Liberty Village (171 East Liberty Street), this office serves as the headquarters for OVG Canada. Situated in a historic tech and creative enclave, this team oversees major partnerships, such as their work with the Professional Women’s Hockey League (PWHL) and large-scale venue developments.
The Hamilton Transformation: OVG’s flagship Canadian project is the massive $290-million “transformation” of the former FirstOntario Centre into the TD Coliseum. Scheduled to open in late 2025, this 18,000-seat venue is being completely gutted and rebuilt to compete as a top-tier global tour stop.
Innovation in the GTA: The new Hamilton arena will feature “bunker suites” with direct bowl access and a full-service restaurant, The Iron Cow, led by famed Toronto chef Matty Matheson.

Working with OVG in the Toronto area puts you at the center of a “Silicon Valley North” tech culture applied to the world of live music and professional sports, bridging the gap between Toronto’s corporate energy and Hamilton’s revitalized downtown core.

To apply for this job please visit www.oakviewgroup.com.