Home Help Worker – Permanent Part-Time

The Home Help Worker (Permanent Part-Time) at CommunitiCare Health is a vital community support role dedicated to helping clients in Toronto maintain their independence and dignity at home. As a “Supportive Pillar,” you provide the essential housekeeping and escort services that allow seniors or individuals with health challenges to remain comfortable in their own environments. This role requires the “wit” to observe and report changes in client well-being and the “grit” to perform physical labor and navigate the city between various client homes.

Job Details

• Employer: CommunitiCare Health.

• Location: Various client homes across Toronto (In-person).

• Hourly Rate: $21.85 per hour.

• Position Type: Permanent Part-Time (Existing vacant position).

• Bargaining Status: Unionized (C.U.P.E. Local 4891).

• Schedule: Monday to Friday, 9:00 am – 5:00 pm (No guaranteed hours/set schedule).

• Start Date: April 1, 2026.

Key Responsibilities

• Household Management: Perform light housekeeping, including vacuuming, dusting, sweeping, washing floors, laundry, and cleaning kitchens/bathrooms.

• Nutrition Support: Prepare light meals, heat pre-cooked food, and assist with grocery shopping and garbage removal.

• Client Escort: Accompany clients to medical appointments or shopping trips, assisting with carrying parcels and ensuring safe transit.

• Vigilant Observation: Act as the “eyes and ears” of the clinical team by reporting any concerns regarding client health, safety, or changes in their living environment.

• Team Collaboration: Actively participate in PSW/HHW meetings and training sessions to ensure high-quality, consistent service delivery.

• Safety Compliance: Work in strict accordance with the Ontario Occupational Health & Safety Act.

Candidate Profile

• The “Reliable Caregiver”: 1 year of housekeeping experience is preferred, with a genuine desire to serve marginalized communities and vulnerable populations.

• Physical Grit: Ability to stand, bend, and kneel for extended periods, and the strength to lift 23 kilograms (approx. 50 lbs) independently.

• Technical Wit: Strong time management skills to follow a fluctuating schedule and the ability to prioritize tasks based on individual client needs.

• Certifications: Must have a valid Vulnerable Sector Check, a current CPR certificate, and proof of COVID-19 vaccination.

• Communication: Excellent interpersonal skills with the ability to handle difficult situations involving families or clients with professional “Integrity-first” diplomacy.

Technical Insights: The Home Support Framework

Providing care in a private home requires a specific set of professional boundaries and safety techniques.

• Infection Control: Since you work in multiple homes, you must master “Point-of-Care” sanitization to prevent the transfer of pathogens between clients.

• Body Mechanics: To avoid injury while lifting 23kg or scrubbing floors, you will utilize ergonomic principles—lifting with your legs, not your back, and maintaining a neutral spine.

• Scent-Free Environment: CommunitiCare is a scent-free agency; this is critical for clients with respiratory issues or sensory sensitivities (common in community health and addictions services).

• The “Circle of Care”: Your observations are part of a legal framework. Reporting a “minor” change in a client’s mood or fridge contents can be the early warning sign that prevents a hospital readmission.

Job Description

Do you believe that everyone deserves to grow old with dignity in the comfort of their own home? CommunitiCare Health is seeking a Home Help Worker to be a frontline hero in Toronto’s community care sector. We aren’t just cleaning houses; we are providing the foundation of health and happiness for our neighbors. If you have the “grit” to tackle a day of physical household tasks and the “wit” to provide compassionate, professional support to someone in need, you belong with us.

In this role, you are a “Stability Specialist.” You understand that for our clients, a clean floor and a prepared meal aren’t just chores—they are the keys to independence. Your goal is to provide “Excellence in Community Support,” ensuring every home you visit is a safe, organized, and welcoming space. We look for “Integrity-first” individuals who are flexible, adaptable, and ready to work within a diverse, inter-professional team.

Joining CommunitiCare means joining a forward-thinking agency that values equity and inclusion. We welcome applicants from all backgrounds, particularly those from traditionally marginalized communities. We offer a competitive unionized wage and a workplace culture that prioritizes the well-being of both staff and clients. If you are a dedicated worker with a commitment to “Compassionate Care and Reliability,” we invite you to apply and help us keep Toronto healthy at home.

CommunitiCare Health: Compassionate Care in the Community

CommunitiCare Health is a dedicated provider of home and community-based healthcare services, driven by a culture of “Heart-Centered Care.” Their mission is to empower individuals to live independently and with dignity through personalized medical and support services. The organization fosters an environment of empathy, professional integrity, and continuous learning, where frontline staff are valued as the backbone of the healthcare system. Employees benefit from a collaborative, supportive network that prioritizes both patient outcomes and the well-being of the caregivers themselves.

With its administrative headquarters in North York (1100 Sheppard Avenue East), the “workplace” for CommunitiCare spans the diverse neighborhoods of Toronto and the GTA. This decentralized model allows healthcare professionals to provide vital services directly in clients’ homes, from the high-density corridors of North York to the quiet residential streets of Scarborough. Working here offers a unique perspective on the city’s social fabric, combining the professional rigour of clinical care with the intimate, rewarding experience of building lasting relationships within the community.