Job Overview: Airport Customer & Ramp Agent (Part-Time)

Trego-Dugan Aviation Inc. is seeking a versatile Part-Time Airline Customer and Ramp Service Agent to join their team at the Savannah/Hilton Hilton Head International Airport (SAV). This “above and below the wing” role is unique because it combines high-touch customer service at the ticket counter with the physical, fast-paced operations of the aircraft ramp.

This is an ideal position for those who enjoy variety in their workday—transitioning from assisting passengers with travel documents to ensuring their luggage is safely loaded onto the aircraft.

Key Responsibilities & Dual-Role Scope

Customer Service (Above the Wing)

Passenger Processing: Check-in passengers, verify travel documents, and process tickets and baggage fees.
Gate Operations: Manage the boarding process, make clear terminal announcements, and assist passengers with seating or flight changes.
Problem Solving: Deliver excellent service while handling delays, cancellations, or passenger inquiries with professionalism.

Ramp Operations (Below the Wing)

Baggage Handling: Lift, load, and unload passenger luggage and air freight (must be able to lift up to 70 lbs).
Aircraft Servicing: Marshall aircraft into the gate using hand signals, operate ground power units, and assist with water and lavatory services as needed.
Safety Compliance: Adhere to strict FAA and airline safety regulations to prevent injury or damage to the aircraft.

Requirements & Qualifications

Physical Stamina: Ability to lift 70 lbs repeatedly and work outdoors in varying weather conditions.
Flexibility: Must be able to work varied hours, including weekends and holidays, to match flight schedules.
Compliance: Must pass a comprehensive 10-year background check and drug screening to obtain airport SIDA badging.
Communication: Strong interpersonal skills for interacting with passengers and clear coordination with flight crews.

Compensation & Benefits

Starting Wage: $16.50 per hour.
Flight Benefits: Access to travel perks and flight benefits after 90 days of employment.
Paid Time Off (PTO): Accrue time off even in a part-time capacity.
Career Growth: Trego-Dugan is a major national service provider, offering pathways into lead, supervisory, or management roles.

Why Join Trego-Dugan in Savannah?

Trego-Dugan provides ground handling for several major and regional carriers. Working in Savannah offers a professional, community-focused airport environment where you can gain a complete 360-degree view of how an airline operates. Whether you are interested in the hospitality side of travel or the technical side of aviation operations, this role provides the foundational experience for both.

Application Information

Interested candidates should apply through the Trego-Dugan Aviation careers portal. Your application should emphasize your reliability and your ability to switch between physical labor and professional customer interaction.

The Company & Culture Trego-Dugan Aviation (TDA) is a family-owned aviation services company that has grown from a single flight school in the 1970s to a nationwide provider of ground handling, cargo logistics, and FBO (Fixed-Base Operator) services. In 2026, the company’s culture is rooted in a “Midwest Work Ethic” and a “Road to Awesome” philosophy. Employees often describe a tight-knit, fast-paced environment where safety and security are paramount. While TDA is a large organization with thousands of team members, it strives to maintain a “family-focused” vibe, where hard work is recognized and professional development is encouraged. However, the nature of the industry means the culture also values resilience and adaptability, as teams frequently manage “calm in the chaos” during delays or extreme weather.

The Location: Savannah/Hilton Head International Airport (SAV) In Savannah, Trego-Dugan operates as a critical service partner for several airlines (often including carriers like Breeze, Avelo, or Allegiant).

The SAV Hub: Located at 400 Airways Avenue, the Savannah airport is a beautiful, award-winning facility that serves as the gateway to the Georgia coast and South Carolina Lowcountry.
The Environment: Working at SAV provides a unique blend of Southern hospitality and high-volume aviation activity. The TDA team here is primarily responsible for ramp services (baggage handling, aircraft marshaling, and cleaning) and passenger services (check-in and gate operations), ensuring that regional and national flights remain on schedule.

To apply for this job please visit www.trego-dugan.com.