Internal Communications & Culture Partner

By /
  • Full Time
  • Alberta, Canada
  • 42.26 – 46.85 CAD / Hour

Website Edmonton International Airport (YEG)

Job Summary

The Internal Communications & Culture Partner at Edmonton International Airport (YEG) is a strategic storytelling and employee experience role reporting directly to the Director, People & Culture. As a “Culture Architect,” you serve as the bridge between organizational strategy and the daily experiences of airport team members. This position requires the “wit” to translate complex operational updates into human narratives and the “grit” to manage communication during operational disruptions at a major 24/7 aviation hub.

Job Details

  • Employer: Edmonton Airports (YEG).

  • Location: Edmonton International Airport, AB (On-site/Corporate).

  • Position Type: Full-time, Unionized (General Bargaining Unit).

  • Band: 5.

  • Salary: $42.26 – $46.85 per hour.

  • Closing Date: March 27, 2026 (Internal); open until filled (External).

Core Responsibilities

  • Strategy & Advisory: Partner with leadership to recommend communication approaches that drive engagement and action. You help leaders find the right “voice” and tone for their messaging.

  • Multimedia Storytelling: Create compelling content for the HUB intranet, SkyLine newsletter, digital screens, video, and social platforms (Teams/WhatsApp).

  • Culture & Onboarding: Support the People & Culture team by drafting engaging job descriptions, recruitment messaging, and onboarding materials that make new hires feel connected from “Day One.”

  • Campaign Execution: Develop communication plans for major internal projects, including performance management cycles, recognition initiatives, and SoWell (wellness) events.

  • Crisis Communications: Provide clear, timely, and calm information to team members during operational disruptions or airport emergencies.

  • Analytics & Growth: Monitor communication effectiveness through surveys and feedback loops, providing data-driven recommendations for continuous improvement.

Candidate Profile

  • Education: Post-secondary degree in Communications, PR, Marketing, or HR.

  • Experience: 3+ years in internal/corporate communications or employee engagement.

  • Technical Wit: Proficiency with digital platforms (SharePoint/Intranets) and Microsoft Office; experience with Adobe Creative Suite or video editing is a significant asset.

  • Soft Skills: High collaboration, relationship-oriented, and the “Integrity-first” ability to work with leaders at all levels.

  • Linguistic Asset: Bilingualism in English and French is a plus, supporting the airport’s diverse passenger and employee base.

Technical Insights: The Internal Communications Ecosystem

Managing communications at an airport requires balancing “Desk-based” and “Frontline” audiences.

  • Omnichannel Delivery: Because airport staff range from office executives to ramp agents, you must master “Mobile-First” communication (WhatsApp/Teams) alongside traditional print and digital signage.

  • Change Management: Using frameworks like ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement), you help employees navigate organizational shifts or new technology implementations.

  • Feedback Loops: Effective culture partners don’t just “push” information; they create “Pull” mechanisms (Pulse Surveys/AMA sessions) to ensure leadership hears the “Ground Truth” from the terminal floor.

Job Description

Do you believe that every employee is a brand ambassador and every project is a story waiting to be told? Edmonton International Airport is seeking an Internal Communications & Culture Partner to be the heartbeat of our team member experience. We aren’t just managing an airport; we are fostering a community that powers the economy of Northern Alberta. If you have the “grit” to lead communications during an operational crunch and the “wit” to turn a technical update into an inspiring team narrative, you belong in our People & Culture team.

In this role, you are a “Connection Specialist.” You understand that when team members know the “why” behind their work, engagement soars and safety improves. Your goal is to provide “Excellence in Internal Engagement,” ensuring our 4-star culture is felt by every staff member, from the gate to the boardroom. We look for “Integrity-first” professionals who are passionate about storytelling and ready to help YEG reach new heights of organizational health.

Joining Edmonton Airports means joining a forward-thinking organization that values connection and innovation. We offer a competitive salary, a collaborative work environment, and the chance to influence the culture of one of Canada’s most vital transportation hubs. If you are a communications professional with a commitment to “People-Centred Storytelling,” we invite you to apply and help us bring the YEG culture to life.

Edmonton International Airport (YEG) | The Airport City

The Company & Location

Edmonton International Airport (YEG) is a non-profit corporation managing Canada’s largest land-mass airport in Leduc County. Beyond a transit hub, YEG is an “Airport City,” integrating a massive solar farm, a high-stakes Cargo Hub, and the Century Mile Racetrack. It serves as the primary gateway to Canada’s North, driving regional economic prosperity through sustainable land development and aerospace innovation.

The Culture

The culture is rooted in being a “Living Lab” for technology. Employees operate in a high-performance, safety-first environment that prioritizes environmental stewardship and Indigenous reconciliation. YEG fosters a collaborative, “can-do” spirit, encouraging staff to pilot green energy solutions like hydrogen-fuel operations. It is a workplace defined by agility, community investment, and a mission to move people—and ideas—forward.

To apply for this job please visit flyyeg.com.