Contractor
Ottawa, ON, Canada
Posted on March 17, 2026
19.09 – 21.38 CAD / Year

Job Summary

The Document Control Specialist at Raise (supporting a key client in the Legal Industry) is a detail-oriented hybrid role focused on the high-integrity processing of legal and corporate records. Based in West Ottawa, you will be responsible for the “Digitization Lifecycle”—transforming physical mail and service requests into secure, searchable digital assets. This position requires the “wit” to distinguish between complex document types and the “grit” to manage high-volume scanning and data entry while maintaining 100% quality assurance.

Job Details

Employer: Raise (on behalf of a prominent Legal Industry client).
Location: West Ottawa, ON (K1P 5Z9).
Position Type: 3-Month Contract (with potential for extension).
Work Type: Hybrid (Onsite training for the first 3 days; equipment provided).
Compensation: $19.09 – $21.38 per hour.
Schedule: Monday to Friday | 9:00 AM – 5:00 PM EST.
Core Skills: Scanning, Mailroom Operations, and Data Entry.

Core Responsibilities

Document Preparation: Sort and organize incoming legal mail and service requests, ensuring they are prepared in a neat, orderly fashion for efficient digital capture.
Scanning & Digitization: Operate high-speed scanning equipment to convert physical records into digital formats, ensuring “source of truth” accuracy.
Quality Assurance (QA): Perform rigorous checks to ensure the correct documents are processed for the right jobs, maintaining the high standards required by the legal sector.
Service Request Management: Handle specialized submissions from various departments, prioritizing escalations and time-sensitive legal filings.
Feedback Loop: Identify and document errors, providing actionable feedback to Leads and Supervisors to improve team coaching and operational workflows.
Risk Management: Follow established procedures to ensure data privacy and compliance with document control best practices.

Candidate Requirements

Education: High school diploma or GED.
Experience: 1+ years in an inbound/return mail processing role (preferred).
Technical Wit: Ability to distinguish between different legal document types and navigate digital document management systems.
Bilingualism: While the job title specifies French/English, you must be comfortable operating in both languages within a hybrid legal environment.
Adaptability: Proven ability to handle escalations and adjust to the shifting priorities of a fast-paced legal office.

Market Insights: Diversity in the Canadian Legal & Support Sector

Raise and its legal-sector clients operate under a strong mandate for equal opportunity. In the broader context of the Canadian Legal and Administrative Support landscape:

Women in the Workforce: Women represent approximately 60% to 70% of professionals in legal administrative and document control roles across Canada.
Racial Diversity: In major urban centers like Ottawa, visible minorities make up roughly 20% to 25% of the administrative support workforce, with the legal sector increasingly prioritizing diverse recruitment to reflect the Canadian population.
Bilingual Advantage: In Ottawa, approximately 37% of the workforce identifies as bilingual (English/French), making this skill a high-value asset that often leads to increased job stability and promotion opportunities within federal and legal contracts.

Job Description

Do you believe that in the legal world, a missing document is a missing opportunity? Raise is seeking a Document Control Specialist to join our West Ottawa team. We aren’t just scanning paper; we are managing the information that drives the legal system. If you have the “grit” to power through a high-volume mail queue and the “wit” to ensure every digital file is perfectly indexed, you are the specialist we need.

In this role, you are a “Data Integrity Guardian.” You understand that for a legal team, the accuracy of a scanned file is paramount. Your goal is to ensure that every document is sorted, prepared, and captured with surgical precision. We look for “Integrity-first” professionals who thrive in a hybrid environment—those who can work independently from home while maintaining the rigorous standards of our onsite training.

Joining Raise means joining a company committed to your growth and a diverse, inclusive workplace. We offer a competitive hourly rate, provide all necessary equipment, and offer the stability of a structured Monday-to-Friday schedule. This is an ideal role for a detail-oriented professional looking to build a career in the legal support or document management industry. If you are a self-motivated individual with a commitment to “Excellence in Information,” we invite you to apply for this #HOTJOB today.

Raise | Ottawa & The Global Workforce Frontier

Raise (formerly known as the Ian Martin Group) is a specialized workforce partner and recruitment firm with a deep history in engineering and technical staffing. While its Canadian head office is in Oakville, Raise maintains a high-performance team in Ottawa that caters specifically to the city’s unique mix of federal government contracting, aerospace, and high-tech industries. The company is notable for being a Certified B Corporation, meaning it is legally required to consider the impact of its decisions on its workers, customers, suppliers, community, and the environment.

Company Culture: “Stewardship and Meaningful Work”

The culture at Raise is built on a legacy that dates back to 1957, rooted in the idea of “agile care” for people.

Stewardship: This is their guiding value. The culture emphasizes “using business as a force for good,” focusing on social and environmental impact rather than just profit.
Agility and Innovation: Raise was a pioneer in adopting Direct Sourcing and integrating AI into recruitment workflows. The workplace culture encourages associates to be tech-forward and resourceful in finding talent.
Contractor Experience: Unlike many staffing agencies that focus only on the client, Raise places a massive cultural emphasis on the “Contractor Journey,” providing dedicated support representatives to ensure contractors feel engaged and valued while on assignment.
Bilingual & Indigenous Inclusion: As a Bronze PAIR Certified partner with the Canadian Council for Indigenous Business, the Ottawa team is deeply committed to inclusive hiring practices that reflect the diversity of the National Capital Region.

Location: The Ottawa Presence

In Ottawa, Raise operates as a strategic hub for technical and professional placements across the capital’s key economic sectors.

Raise Recruiting Ottawa

Regional Impact: The Ottawa team is highly rated (4.7/5 stars on Indeed) for its local market insight and ability to navigate the complexities of government security clearances and technical requirements.
Specialized Sectors: In Ottawa, they focus heavily on Information Technology, Engineering, Telecom, and Government Services.
Global Network: While the local team provides “boots on the ground” insight, they are backed by Raise’s global offices in the US, India, the Philippines, and Ghana, allowing them to provide 24/7 sourcing capabilities.

Core Business Capabilities

Associate Benefits: “The Raise Contractor Advantage”

For professionals placed by Raise in Ottawa, the benefits package is designed to provide a “permanent employee” feel for contract workers:

Contractor Success Representatives: Every contractor has a single point of contact for support regarding pay, expenses, and career advice.
Discounted Health Benefits: Access to optional family or individual benefits through the NACCB, providing stability often missing in contract work.
The “Volunteer Trip of a Lifetime”: Raise offers a unique $10,000 volunteer trip incentive, reflecting their B Corp commitment to global citizenship.
Redeployment Program: A proactive effort to find contractors their next role before their current assignment ends, minimizing “bench time.”
Retail Perks: Access to a wide range of retail discounts and wellness support programs.

2026 Market Insights

In the current Ottawa market, Raise is actively recruiting for high-level technical and HR roles. Typical 2026 salary ranges for roles Raise often handles include:

Senior People Partners: $140,000 – $166,000
Talent Acquisition Specialists: $62,000 – $86,000
Senior Infrastructure Engineers: $150,000 – $200,000+

To apply for this job please visit raiserecruiting.com.