Job Summary

The Retail Assistant Store Manager at Canna Cabana (High Tide Inc.) is a high-impact leadership role within one of Canada’s largest and fastest-growing cannabis retail networks. Based in Calgary, you will act as the “Second-in-Command,” driving operational excellence and a “membership-first” sales culture. This position requires the “wit” to navigate a complex regulatory landscape and the “grit” to lead a diverse team in a high-volume, discount-club model environment.

Job Details

Employer: Canna Cabana / High Tide Inc.
Location: Calgary, AB.
Position Type: Full-time, Permanent.
Compensation: $50,000 – $65,000 per year.
- Bonus Structure: Includes an “Unlimited Bonus” program tied to store performance and KPIs.
Experience Required: Minimum 3 years of retail experience and 2 years in a supervisory/leadership role.
Corporate Culture: Fast-paced, growth-oriented, and focused on “disrupting” the retail landscape.

Core Responsibilities

Operational Leadership: Support the Store Manager in overseeing all daily activities, including opening/closing procedures, cash management, and labor scheduling.
Performance Coaching: Lead, mentor, and develop a team of “Cabana Crew” members, focusing on product knowledge and exceptional guest engagement.
Regulatory Compliance: Ensure 100% adherence to AGLC regulations, including strict age verification, purchase limits, and health and safety standards.
Sales & Loyalty: Drive growth through Canna Cabana’s unique membership model, ensuring every guest understands the value of the “Cabana Club.”
Inventory Management: Oversee stock levels, coordinate with suppliers, and ensure the vault is organized and compliant with tracking requirements.
Guest Experience: Act as the lead point of resolution for customer inquiries, maintaining a “welcoming and education-focused” atmosphere.

Candidate Requirements

Leadership Background: Proven ability to manage a team, drive sales targets, and maintain high employee morale.
Industry Knowledge: While cannabis experience is a plus, a deep understanding of high-volume retail operations is essential.
Certification: Must possess (or be able to obtain) SellSafe Cannabis Staff Training and an AGLC Qualified Cannabis Worker (QCW) license.
Attributes: A “Growth-Minded” leader who is adaptable, organized, and thrives in a rapidly evolving industry.
Communication: Strong verbal and written skills to effectively bridge the gap between corporate goals and floor-level execution.

Job Description

Are you a “Retail Visionary” ready to lead in Canada’s most exciting industry? Canna Cabana is looking for an Assistant Store Manager to join our Calgary team. We aren’t just a shop; we are a destination for cannabis enthusiasts and the pioneers of the “Cabana Club” loyalty movement. If you have the “grit” to manage a high-traffic store and the “wit” to coach your team into a top-performing unit, you belong in our leadership ranks.

In this role, you are a “Culture Builder.” You understand that a store’s success is built on the energy and knowledge of its crew. Your goal is to ensure that every guest who enters our “Cabana” leaves with the right product and a world-class experience. We look for “Integrity-first” leaders who lead from the front—those who are as comfortable analyzing sales reports as they are helping a guest find their new favorite strain.

Joining Canna Cabana means joining High Tide Inc., a global leader in the cannabis space. We offer a competitive salary, an “Unlimited Bonus” structure that rewards your hard work, and a career path that can take you as far as your ambition allows. We provide a dynamic, fast-paced environment where your leadership directly impacts our bottom line. If you are a self-motivated professional with a commitment to “Excellence in Leadership,” we invite you to apply and help us continue to dominate the Calgary market.

Canna Cabana | Calgary & The World’s First Cannabis Discount Club

Canna Cabana, a subsidiary of Calgary-based High Tide Inc., is Canada’s largest cannabis retail chain. Headquartered right here in Calgary, it pioneered the “Cannabis Discount Club” model, similar to a Costco for cannabis. This strategy focuses on high-volume sales and a massive membership base (the Cabana Club) rather than high individual margins. With over 200 locations across Canada, Canna Cabana remains a dominant force in the local retail landscape.

Company Culture: “Retail-Forward & Fast-Paced”

The culture at Canna Cabana is defined by its rapid expansion and the “disruptor” mindset of its parent company, High Tide Inc.

Customer-Centric Value: The core cultural driver is providing the lowest possible prices for members. Employees are trained to prioritize the “Cabana Club” experience, focusing on product knowledge that helps customers find the best value.
Maverick Ambition: As a company that started as a small shop in Calgary in 2009, there is a strong “scrappy” and entrepreneurial energy. The leadership encourages staff to be part of an “innovative force” in a relatively new industry.
High-Energy Environment: Because of its discount model, Canna Cabana stores are often much busier than boutique dispensaries. The culture is fast-paced, requiring staff to be efficient and adaptable.
Mixed Feedback on Management: While the corporate culture is ambitious, recent employee reviews in Calgary highlight challenges with understaffing and inconsistent communication between “Head Office” and individual retail locations.

Calgary Locations: The Home Turf

As a Calgary-founded company, Canna Cabana has a deep footprint in the city, with locations in nearly every quadrant.

Key Calgary Stores:

Canyon Meadows: 13226 Macleod Trail SE.
Beltline (14th St): 1406 14 St SW (A high-traffic urban location).
Quarry Park: 163 Quarry Park Blvd SE.
Kensington: 114 10 St NW.
Sage Hill: 60 Sage Hill Passage NW.
Corporate HQ: Located at 11127 15 St NE, Calgary, AB. This serves as the brain for the global High Tide operation.

Business Divisions & Innovation

Division / Program	Function	Market Impact
Cabana Club	The free loyalty tier.	Over 2 million members; offers “unbeatable” member-only pricing.
ELITE Membership	Paid premium tier.	Provides exclusive access to rare products and extra discounts.
Cabana Cannabis Co.	Proprietary brand.	In-house “white label” products like pre-rolls and seeds to maximize value.
Rising Tide for Good	Sustainability & Charity.	Partners with ReWaste for in-store packaging recycling and supports charities like Ronald McDonald House.

Associate Benefits: “The High Tide Package”

Working at Canna Cabana (often as a Budtender or Shift Leader) includes a mix of retail-standard perks and industry-specific opportunities:

The “Cabana” Discount: Employees receive a staff discount on products and accessories, ensuring they can personally vouch for the inventory they sell.
On-the-Job Training: While some reviews suggest a “learn by doing” approach, the company provides structured SOPs (Standard Operating Procedures) and product education through internal platforms.
Career Advancement: Due to the company’s aggressive growth (targeting 350+ stores), there are frequent opportunities for rapid promotion from Sales Associate to Shift Leader or Store Manager.
Health & Wellness: Eligible employees have access to a group benefits plan, including health and dental coverage.
Employee Voice: Through the “Rising Tide for Good” program, staff are often given the power to help select local charities for corporate donations.

To apply for this job please visit cannacabana.com.