Job Summary

The Part-Time Retail Supervisor at Fjällräven is a specialized leadership role for an outdoor enthusiast who values high-quality craftsmanship and environmental stewardship. Based in Calgary, you will act as a “Brand Guardian,” ensuring that the store environment reflects the Swedish heritage of functional, durable, and timeless design. This position requires the “wit” to educate guests on technical fabrications—like the iconic G-1000—and the “grit” to lead a team through the high-traffic demands of Calgary’s outdoor-loving community.

Job Details

Employer: Fjällräven (Part of the Fenix Outdoor Group).
Location: Calgary, AB (Typically located in high-traffic hubs like 17th Ave or premium shopping centers).
Position Type: Part-time (Hours vary based on store needs).
Compensation: $30,000 – $60,000 per year (Prorated based on hours).
- Note: In the 2026 Alberta outdoor retail market, Supervisors typically earn between $20.00 and $25.00 per hour, often supplemented by performance bonuses and clothing allowances.
Perks: Significant “pro-deal” discounts on gear, sustainable brand culture, and opportunities for growth within a global organization.
Corporate Culture: Nature-oriented, sustainability-focused, and “community-first.”

Core Responsibilities

Team Coaching: Lead and inspire a team of brand ambassadors, providing real-time feedback and coaching to elevate the “Guest Experience.”
Operational Excellence: Oversee floor coverage, opening/closing procedures, and inventory integrity to ensure the store runs as smoothly as a well-packed rucksack.
Sales Performance: Drive store KPIs by demonstrating expert product knowledge and fostering a “service-over-sales” environment that builds long-term loyalty.
Sustainability Advocacy: Educate guests and staff on Fjällräven’s commitment to “Forever Nature,” including product care, repair services, and ethical sourcing.
Visual Merchandising: Maintain the aesthetic standards of the boutique, ensuring displays are organized, informative, and reflect the current trekking season.
Problem Solving: Act as the primary point of resolution for guest inquiries or operational “hiccups,” maintaining a calm and professional demeanor.

Candidate Requirements

Leadership: Proven experience in a supervisory or “Key Holder” role, preferably within the premium retail or outdoor sector.
Passion: A genuine love for the outdoors—whether it’s hiking the Rockies or urban trekking—and a desire to share that passion with others.
Organizational Skills: High attention to detail with the ability to manage multiple priorities in a fast-paced environment.
Communication: Exceptional interpersonal skills; the ability to tell the “Fjällräven story” in a way that resonates with a diverse Calgary clientele.
Flexibility: Availability to work a retail schedule that includes evenings, weekends, and holidays.

Job Description

Do you believe that there is “no such thing as bad weather, only bad clothing?” Fjällräven is looking for a Retail Supervisor to join our Calgary team. We aren’t just selling backpacks and parkas; we are inspiring people to walk with nature. If you have the “grit” to lead a team through a busy Saturday rush and the “wit” to explain the wax-impregnation process of our G-1000 fabric, you are the leader we need for our “Arctic Fox” family.

In this role, you are a “Basecamp Leader.” You understand that every guest who walks through our doors is preparing for their next adventure—whether that’s a commute to the office or a trek through Banff. Your goal is to ensure they feel valued, informed, and equipped for a lifetime of use. We look for “Integrity-first” leaders who are “obsessively passionate” about sustainability and who lead by example on the sales floor.

Joining Fjällräven means joining a global mission to act responsibly towards nature, animals, and people. We offer a competitive wage and a workplace culture that encourages you to get outside and explore. We provide a supportive, high-energy environment where your leadership skills are developed and your passion for the outdoors is celebrated. If you are a self-motivated professional with a commitment to “Excellence in Service,” we invite you to apply and help us lead the way in sustainable outdoor retail.

Fjällräven | Calgary & The Spirit of the “Arctic Fox”

Fjällräven is a world-renowned Swedish outdoor equipment brand famous for its functional, durable, and timeless designs. In Calgary, the brand has established a strong presence that caters to the city’s unique position as the gateway to the Canadian Rockies. Beyond just selling backpacks and parkas, the Calgary locations serve as community hubs for outdoor enthusiasts who value sustainability and traditional Swedish craftsmanship.

Company Culture: “Walk With Nature”

The culture at Fjällräven is deeply rooted in the Swedish concept of Friluftsliv (open-air life).

Sustainability as a Foundation: The culture is defined by a commitment to longevity. Unlike “fast fashion,” Fjällräven promotes a “buy once, repair often” mindset. This is reflected in their use of G-1000® fabric, which is designed to last for decades.
Education and Empowerment: Staff are not just “salespeople”; they are “Outdoor Experts.” The culture encourages employees to educate customers on how to wax their gear with Greenland Wax, how to pack for a multi-day trek, and how to respect the wilderness.
The “Fjällräven Classic” Spirit: The workplace embodies the spirit of their global trekking events. It is inclusive, non-competitive, and focused on the shared joy of being outdoors, regardless of skill level.
Swedish Values: The culture emphasizes simplicity, humility (Jantelagen), and a deep-seated respect for the environment.

Locations: The Calgary Hubs

Fjällräven operates two distinct retail environments in Calgary, each tailored to different shopping experiences.

Fjällräven Calgary – 17th Avenue

Located at 815 17 Ave SW, Calgary, AB.
Flagship Experience: Situated in the heart of Calgary’s retail district, this “Brand Center” offers the full range of apparel and equipment.
The Wax Station: This location features a dedicated waxing station where customers can bring in their G-1000 garments to be treated with Greenland Wax, or learn how to do it themselves.

Fjällräven – CF Chinook Centre

Located at 6455 Macleod Trail SW, Calgary, AB.
High-Traffic Retail: This mall-based location focuses on the brand’s most popular lifestyle items, including the iconic Kånken backpacks and urban-outdoor transition wear.

Iconic Products & Technologies

Associate Benefits: “Joining the Fox Family”

Fjällräven (under the parent company Fenix Outdoor) offers a benefits package that encourages an active lifestyle:

The “Pro-Purchase” Perk: Employees receive a significant discount on Fjällräven gear and other Fenix Outdoor brands (like Hanwag and Primus), allowing them to test and use the equipment they sell.
Outdoor Experience Days: The company often sponsors “field days” where staff can head to the mountains to test gear in real-world conditions, fostering teamwork and product expertise.
Comprehensive Health: Extended health and dental benefits for permanent staff, focusing on physical and mental well-being.
Sustainability Training: Deep-dive education into the brand’s “Chemical Way” and “Animal Welfare” standards, ensuring employees are true ambassadors for ethical consumption.
Clothing Allowance: Staff are often provided with a seasonal uniform allowance to ensure they are comfortably outfitted in the latest gear while on the floor.

To apply for this job please visit www.fjallraven.com.