Job Summary

The Sales Associate at Coopcannabis (part of the Calgary Co-operative network) is a specialized retail role that bridges the gap between traditional customer service and wellness advocacy. Based in Calgary, you will serve as a knowledgeable guide in a highly regulated environment. This position requires the “wit” to understand complex product profiles and health-related nuances, alongside the “grit” to maintain meticulous compliance with provincial and company safety standards.

Job Details

Employer: Calgary Co-operative (Co-op Cannabis Division).
Location: Calgary, AB.
Position Type: Full-time.
Compensation: $30,000 – $45,000 per year.
- Structure: Competitive hourly wage supported by the stability of a major Canadian retail co-operative.
Education: Minimum Grade 12 or equivalent.
Corporate Culture: Community-owned, safety-first, and focused on responsible education.
Estimated Average Salaries: In the 2026 Alberta retail cannabis sector, full-time associates typically start between $17.00 and $20.00 per hour, with the higher end of the annual bracket reflecting potential for shift leads or those with specialized medical-adjacent backgrounds.

Core Responsibilities

Informed Service: Provide “Care-Driven” consultations, helping customers navigate product selections based on their specific needs and preferences.
Operational Integrity: Execute daily tasks including inventory stocking, merchandising, and point-of-sale transactions with high accuracy.
Regulatory Compliance: Strictly adhere to all AGLC (Alberta Gaming, Liquor and Cannabis) regulations, including age verification and purchase limits.
Safety & Efficiency: Maintain a clean, organized, and secure store environment, ensuring a safe shopping experience for all guests.
Health-Related Context: Utilize background knowledge in medical or wellness fields to provide professional, clear, and policy-aligned product information.
Team Collaboration: Contribute to a positive, high-performing team culture by supporting peers and meeting collective store goals.

Candidate Requirements

Experience: Previous customer service experience is essential; experience in medical-related fields or healthcare is a significant asset.
Certification: Must possess or be able to obtain the SellSafe Cannabis Staff Training certification.
Attributes: A “people-first” professional who is dependable, detail-oriented, and capable of handling sensitive customer interactions with discretion.
Communication: Exceptional listening and verbal skills to translate complex product details into easy-to-understand customer guidance.

Job Description

Do you believe that retail is an opportunity to provide genuine care and community support? Coopcannabis is looking for a Sales Associate to join our Calgary team. We aren’t just another store; we are part of a local co-operative that has served Calgary for generations. If you have the “grit” to maintain perfect operational standards in a regulated industry and the “wit” to provide health-conscious, expert advice to our members, we want to meet you.

In this role, you are a “Wellness Guide.” You understand that for many of our customers, the right information is just as important as the right product. Your goal is to provide a “sanctuary of service” where questions are answered with patience and professionalism. We look for “Integrity-first” individuals who treat every customer interaction as a chance to build trust and uphold the reputation of the Co-op brand.

Joining Calgary Co-op means joining a local leader that values its employees as much as its members. We offer a stable compensation package and a workplace culture that prioritizes your safety and career growth. We provide a friendly, supportive environment where your background in service or healthcare can truly shine. If you are a self-motivated professional with a commitment to “Excellence in Care,” we invite you to apply and help us continue to lead the way in responsible community retail.

Calgary Co-op Cannabis | Calgary & Surrounding Area

Calgary Co-op Cannabis is a specialized retail division of the Calgary Co-operative Association Limited, one of North America’s largest retail co-operatives. Established following the legalization of recreational cannabis in 2018, the division leverages the Co-op’s 60-year history of community-based retail to provide a regulated, education-focused shopping experience. It operates as a separate entity from the Co-op’s grocery and liquor stores, adhering to strict provincial regulations while maintaining the cooperative’s “member-owned” values.

Company Culture: “Local, Reliable, and Responsible”

The culture at Calgary Co-op Cannabis is an extension of the broader Co-op mission, centered on community trust and responsible retailing.

Community-First Mindset: The organization prides itself on “hiring its neighbors.” The culture is built around being a contributing partner to the community, emphasizing the traditional territories of Treaty 7 in its corporate identity.
Expertise and Education: Unlike high-volume discount retailers, Co-op Cannabis focuses on being a “highly knowledgeable team.” Employees (Budtenders) are encouraged to provide expert advice on quality and value, ensuring guests understand the products they are purchasing.
A People Story: The internal philosophy emphasizes “inspired team members.” The culture values courteous and reliable service, with a goal of making the membership experience—including the annual patronage refund—a central part of the interaction.
Inclusivity and Diversity: The workforce is designed to reflect the diverse communities it serves, promoting an inclusive environment where different backgrounds are seen as a strength in connecting with customers.

Locations: The Calgary “Sanctuary” Network

Calgary Co-op Cannabis maintains over a dozen locations across the city, typically situated near existing Co-op Food or Wine Spirits Beer centers for member convenience.

Strategic Calgary Locations:

Beddington: #160, 8220 Centre St NE.
Brentwood: 4122 Brentwood Rd NW.
Crowfoot: 41 Crowfoot Wy NW.
Dalhousie: #20, 5505 Shaganappi Tr NW.
Forest Lawn: #5, 3330 17 Ave SE.
Macleod Trail: #7, 8720 Macleod Tr SE.
Oakridge: 125 Oakmoor Pl SW.
Richmond Road: #6, 4938 Richmond Rd SW.
Seton: 3935 Market Street SE.
Shawnessy: #104A, 250 Shawville Blvd SE.

Product & Service Pillars

Service	Features	Member Benefit
Dried Flower & Oils	A curated selection of high-quality strains and formats.	Purchases count toward annual member equity.
Cannabis Accessories	Vaporizers, glassware, and consumption tools.	5% bonus cash back via the Co-op App.
Online Ordering	View inventory online for in-store pickup or delivery.	Convenient access to local inventory.
Member Equity	Profit-sharing model unique to the Co-operative.	Annual cash-back based on yearly spending.

Associate Benefits: “Caring for the Team”

As a division of a major employer, Co-op Cannabis offers a more robust benefits package than many independent “mom-and-pop” dispensaries:

Competitive Compensation: Offers competitive retail wages with clear pathways for advancement to Supervisor and Store Manager roles.
Extended Health Benefits: Unlike many part-time retail roles, Co-op provides extended health and dental benefits to both full-time and eligible part-time employees.
The “Bonus Cash” Perk: Employees receive a 5% discount on all Co-op purchases (Food, Fuel, Cannabis, etc.) which is added directly back into their Calgary Co-op App as bonus cash.
Training & Development: Comprehensive “SellSafe” training support and internal management development programs to help staff grow their careers within the Co-operative network.
Well-being Support: Access to an Employee and Family Assistance Program (EFAP) providing support for mental health, financial legalities, and nutrition.
Social Committees: Internal groups that organize events to foster teamwork and a “fun place to work” atmosphere.

To apply for this job please visit www.coopcannabis.com.