Website Hyphen Connect
Job Overview: Growth Product Manager (Hardware Wallet Ecosystem)
This is a high-stakes, “hunter-gatherer” product role at a leading hardware wallet manufacturer, managed by the executive search firm Hyphen Connect. As the Growth Product Manager, you will be the primary architect of the user journey between the physical hardware and the digital software ecosystem. Your mission is to bridge the gap between “security” and “usability,” ensuring that the onboarding process for new crypto users is frictionless while driving long-term retention through data-led feature optimization. This role is perfect for a Product Manager who treats the “user funnel” as a living organism and uses precision analytics to fuel global expansion.
Key Information
-
Employer: Leading Hardware Wallet Manufacturer (via Hyphen Connect)
-
Location: Dubai, United Arab Emirates
-
Sector: Web3 / FinTech / Cybersecurity
-
Core Tech Stack: Hardware Wallets (Firmware/Apps), Mixpanel, Amplitude
-
Focus Area: User Acquisition, Onboarding, and Retention Funnels
Key Responsibilities
You will own the “Growth Engine” of the software suite that powers the hardware experience:
-
Funnel Optimization: Analyzing and optimizing user funnels to ensure a seamless transition from unboxing the hardware to active software engagement.
-
Onboarding Excellence: Designing and refining the software onboarding experience to reduce drop-off rates and enhance “Time-to-Value” for new users.
-
Data-Driven Strategy: Leveraging advanced analytics tools like Mixpanel and Amplitude to track user behavior, identify friction points, and validate product hypotheses.
-
Engagement & Retention: Developing and implementing “sticky” features that increase daily/weekly active usage and overall user satisfaction within the ecosystem.
-
Cross-Functional Leadership: Collaborating with firmware engineers, UI/UX designers, and marketing teams to ensure software features align with hardware capabilities.
-
Market Intelligence: Conducting continuous market research to identify emerging trends in the Web3 space and opportunities for product evolution.
Candidate Requirements
The client seeks a “Data Scientist-minded” Product Manager who thrives in the fast-paced crypto sector:
-
Product Expertise: Proven experience in Product Management, specifically focused on Software Products or Mobile Apps.
-
Analytics Mastery: Deep proficiency in using Mixpanel and Amplitude is non-negotiable; you must be able to turn raw data into actionable product roadmaps.
-
Problem-Solving: Strong analytical abilities to diagnose “leaky funnels” and develop creative solutions for complex user experience challenges.
-
Communication: Excellent interpersonal skills to lead cross-functional teams and present data-backed strategies to senior stakeholders.
-
Environment: The ability to work collaboratively and move at “Web3 speed” in a high-growth, fast-paced setting.
Salary and Benefits
Joining a top-tier hardware wallet provider in Dubai offers a premier professional platform:
-
Monthly Salary (Est.): AED 28,000 – AED 40,000 (Tax-free, depending on the scale of prior growth-product successes).
-
Impact: Direct ownership of the software experience for one of the most critical security tools in the blockchain industry.
-
Growth: Opportunity to scale a global product from a Dubai-based hub, a world leader in crypto-regulation and innovation.
-
Culture: A collaborative, innovative environment where data precedes opinion and growth is the primary metric.
Market Context: Estimated Average Salaries
In Dubai’s specialized Web3/SaaS market, Product Managers with “Growth” and “Analytics” specializations command significant premiums:
| Role Category | Monthly Salary (AED) | Context |
| SaaS Product Manager | 18,000 – 25,000 | General Software |
| Growth PM (Hardware Wallet) | 28,000 – 40,000 | Crypto / Advanced Analytics |
| Head of Product / Growth | 50,000 – 75,000+ | Leadership & Global Strategy |
Unique Job Description
Position: Growth Product Manager — Architect of the Secure User Journey
Are you a “Funnel Fanatic” who lives for the moment a data point turns into a growth spike? Hyphen Connect is seeking a Growth Product Manager to join a world-leading Hardware Wallet Manufacturer in Dubai. We don’t just build security; we build the digital gateways that allow millions of people to interact with the future of finance. This isn’t a role for a “maintainer”; it’s a mission for a “Growth Engineer”—someone who can look at a Mixpanel dashboard and see exactly where we can turn a 10% onboarding drop-off into a 50% retention gain.
In this position, you are the bridge between the physical device and the software experience. You will spend your days “ruthlessly simplifying” the complex world of seed phrases and firmware updates into a seamless, user-first journey. Whether you are using Amplitude to track the success of a new feature rollout or collaborating with engineers to refine our “Time-to-Value,” your “data-driven mindset” will be our greatest asset. You thrive in a environment where you can conduct deep market research to find the next big opportunity and then lead a team to execute it with precision.
We are looking for a proactive professional with a passion for Web3 and a proven track record of scaling software products. If you have the “analytical grit” to solve abstract problems and the “communication skills” to align a fast-paced team around a single vision, we offer you a global stage in the world’s most exciting tech hub. Join us in Dubai, and let’s engineer a more accessible, secure, and high-growth future for the hardware wallet ecosystem together.
Hyphen Connect (Hyphen Group), Dubai
The Company
Hyphen Connect is an elite, diagnosis-led business transformation and talent consultancy that bridges the gap between emerging technology and organizational performance. Operating as part of the global Hyphen Group , the firm specializes in the Web3 and Artificial Intelligence sectors. Unlike traditional agencies, Hyphen Connect functions as a “business doctor,” offering a suite of services including Hyphen ONE (an AI-powered operating system for SMEs), Hyphen Consultancy (strategic advisory for founders), and Hyphen Labs (bespoke engineering). By 2026, they have become a primary destination for high-growth tech ventures seeking to scale their teams and technical infrastructure within the Middle East’s digital economy.
Culture
The culture at Hyphen Connect is defined by “Clinical Precision and Collaborative Impact.” The team operates with a remote-first and agile mindset, valuing deep expertise over high-volume output. Internal life is characterized by a “5D pathway”—Discover, Define, Design, Develop, and Deliver—ensuring every project is evidence-based rather than feature-led. It is an environment that attracts “curious pioneers” who are passionate about decentralized identity (DeID) and machine learning. The firm fosters a “meritocratic and mission-driven” atmosphere, where team members are encouraged to act as “Hyphen Ambassadors,” leveraging their global network to drive long-term business health for their partners.
Location
In Dubai, Hyphen Connect is anchored in the Dubai South (DWC) ecosystem, specifically operating from Building A5 . This strategic location at the heart of “The City of the Future” places them at the center of the UAE’s aviation and logistics corridor, near the Al Maktoum International Airport. This position allows the firm to benefit from the UAE’s advanced virtual asset regulations while maintaining a global vantage point. Additionally, the company is highly integrated into Dubai’s digital workspace culture, frequently hosting co-working retreats and networking events through its Hyphen Exchange platform to connect with the local tech community.
Hyphen Connect: Core Divisions
| Division | Primary Function |
| Consultancy | Diagnosis-led strategic advisory for SMEs and leadership teams. |
| Hyphen ONE | AI-powered CRM, communication hub, and business operating system. |
| Talent Agency | Specialist headhunting for Web3, Blockchain, and AI engineers. |
| Hyphen Labs | Technical engineering arm for bespoke AI and automation builds. |
| Exchange | A private network for business collaboration and peer learning. |
To apply for this job please visit hyphen-connect.com.