Conseiller Quincaillerie — Service Client & Horaire

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Website Canac

Job Summary

The Hardware Advisor position at Canac in Moncton is a key role that combines technical expertise with customer service excellence. You will act as the primary point of contact for customers—from DIY enthusiasts to professional contractors—guiding them through their product and material choices. This role emphasizes versatility: you will transition between sales advice and merchandising management while benefiting from the “family” culture and stimulating environment that defines this rapidly expanding retail chain.

Job Details

  • Employer: Canac (A renowned family-owned Canadian company founded in 1875).

  • Location: Moncton, NB.

  • Position Type: Part-time (Flexible schedule).

  • Compensation and Benefits:

    • Average Hourly Rate: In 2026, sales advisors at Canac typically earn between $20.75 and $22.12 per hour depending on experience.

    • Bonuses: Annual bonus program for employees.

    • Discounts: Significant in-store discounts at all Canac locations.

    • Training: Comprehensive and paid training programs starting upon hire.

    • Advancement: Strong internal promotion opportunities (over 190 positions currently open across the chain).

Core Responsibilities

  • Consultative Service: Greet customers, identify their specific needs, and sell appropriate hardware products (plumbing, electrical, paint, etc.).

  • Order Management: Answer phone inquiries and process special orders for non-inventory products.

  • Merchandising: Handle labeling, shelf stocking, and visual presentation of products within your assigned department.

  • Operational Support: Use computer tools to verify stock levels and process simple transactions.

  • Safety: Ensure strict compliance with occupational health and safety standards on the sales floor.

Candidate Requirements

  • Skills: Strong proficiency with computers and the ability to communicate effectively.

  • Qualities: Autonomy, organizational skills, and a proactive attitude.

  • Assets: Previous training or experience in hardware or construction materials is a significant advantage.

  • Team Spirit: Ability to integrate into a collaborative and dynamic environment.

About the Company

Do you want to build your career within an institution that treats its employees like family? Canac is much more than just a hardware store; it is an industry leader distinguished by its human approach and cutting-edge expertise. With major expansion planned for 2026, including the opening of new ultra-modern distribution centers, we are looking for motivated Hardware Advisors to help our brand shine in Moncton.

At Canac, we believe that customer service is a profession of passion. You don’t need to be a “pro with a hammer” on day one; we invest in your development through training that is useful for life. We offer an environment where initiative is rewarded and where every action helps simplify our customers’ projects. Whether you are guiding a customer through their first renovation project or reorganizing an aisle to optimize sales, your impact is direct and valued.

Joining Canac means choosing the stability of a company established for 150 years while enjoying the flexibility of a schedule tailored to your needs. We promote work-life balance and provide a modern work setting, free from rigid hierarchies. If you have an eye for detail and a drive to succeed, we provide the tools to help you reach higher.

If you are ready to put customer needs first while growing within an energetic team, we invite you to apply today.

Canac | Moncton, NB

Canac is the first independent hardware and construction materials chain from Quebec to establish a major presence in Atlantic Canada. Known for its large-scale warehouse format, Canac combines the inventory of a big-box store with a price-competitive “discount” philosophy. In Moncton, Canac serves as a primary destination for both DIY homeowners and professional contractors, offering everything from heavy lumber to high-end home decoration.

Company Culture: “The Canac Family”

The culture at Canac is built on its 150-year legacy as a family-owned business, characterized by a mix of traditional hardware values and modern retail efficiency.

  • Sense of Belonging: Canac prides itself on a “managerial approach based on family values.” This translates into a culture where employees are treated as “members of the family,” often leading to high levels of staff loyalty and a strong sense of pride in the brand’s Quebecois roots.

  • “Real Good Advice”: The internal culture emphasizes genuine expertise. Through its own accredited Training Center, the company ensures that staff are not just shelf-stockers but “Real Advice” givers who can guide customers through complex renovation projects.

  • Structure and Discipline: While the atmosphere is friendly, the workplace is highly disciplined. Employees work in a high-volume, fast-paced environment that demands punctuality and a “hands-on” attitude, particularly during peak weekend “rushes.”

  • Student-Friendly Flexibility: The Moncton team is known for being accommodating to students, with a culture that respects study schedules and exam periods, often offering part-time roles that can transition into full-time careers.

Location: The Moncton Retail Gateway

Canac’s entry into the Moncton market was a strategic move, positioning it as a key competitor to national brands in the region.

Canac Moncton Store

  • Located at 255 Mapleton Road, Moncton, NB.

  • Regional Logistics Hub: Situated in the high-traffic Mapleton Road commercial district, this location acts as a hub for the Greater Moncton area (including Dieppe and Riverview).

  • The “Lumber Yard” Advantage: One of the most distinctive features of the Moncton location is its massive, drive-through lumber yard and warehouse, allowing customers to load heavy building materials directly into their vehicles under cover.

  • Showroom Experience: Beyond raw materials, the Moncton store features extensive showrooms for kitchens, bathrooms, and flooring, designed to provide a “one-stop shop” for complete home builds.

Core Service Offerings

Service Application
Canac Chantier Specialized service and pricing for professional contractors and entrepreneurs.
Virtual Builder An online tool allowing customers to plan and estimate their projects from home.
Water Analysis In-store testing for pool and spa water to ensure proper chemical balance.
Propane Refill Convenient on-site refills for heating and grilling needs.
Delivery Service Flat-bed and boom truck delivery for heavy construction materials across the region.

Associate Benefits: The “Canac Advantage”

  • Comprehensive Training: Access to the Canac Training Center for specialized knowledge in hardware, plumbing, and electrical.

  • Employee Discount: A significant discount on over 25,000 products, making it a favorite perk for those doing their own home renovations.

  • Profit Sharing: Annual bonuses and performance-based raises based on store success.

  • Group Insurance: Competitive health and dental plans for permanent and full-time employees.

To apply for this job please visit www.canac.ca.