Assistant Banquet Manager

Job Summary

The Assistant Banquet Manager is an entry-level management role at the Calgary Marriott Downtown Hotel, designed for a high-energy leader who can balance administrative duties with hands-on event execution. This position is responsible for leading the banquet service team to deliver world-class events, from corporate conferences to luxury galas. The role focuses on maintaining high service standards, managing departmental inventories, and fostering a high-performance culture through consistent training and feedback, all while ensuring “Wonderful Hospitality” is at the forefront of every guest interaction.

Job Details

• Employer: Marriott International, Inc. (Calgary Marriott Downtown Hotel)

• Location: Calgary, AB, Canada

• Position Type: Full-time

• Salary & Benefits:

  • Estimated Salary: In the Calgary hospitality market for 2026, Assistant Banquet Managers typically earn between $48,000 and $58,000 per year.

  • Global Travel: Access to the “Explore by Marriott Bonvoy” program for significant discounts on hotel rooms and food/beverage worldwide.

  • Career Growth: Comprehensive training programs and the opportunity to advance within the global JW Marriott and Marriott Hotels portfolio.

• Estimated Average Salaries: For entry-level hospitality management in Alberta, salaries average approximately $52,500, with luxury properties in downtown Calgary often offering more competitive packages due to event volume.

Core Responsibilities

• Operational Leadership: Lead shifts and actively participate in the servicing of events to ensure requirements and standards are met.

• Inventory & Asset Management: Maintain par levels for departmental assets (china, glass, silver, props) and manage equipment maintenance.

• Financial Oversight: Manage banquet beverage records to control liquor costs and oversee perpetual inventory and requisitioning.

• Talent Management: Interview, hire, and orient new banquet staff; provide ongoing feedback, coaching, and performance evaluations.

• Customer Service Excellence: Interact directly with guests and meeting planners to obtain feedback and resolve any service challenges immediately.

• Administrative Diligence: Handle staff scheduling based on forecasts, maintain attendance logs, and conduct monthly departmental meetings.

• Safety & Sanitation: Enforce established sanitation levels and ensure the team is fully trained in emergency and safety procedures.

Candidate Requirements

• Education: High school diploma or GED equivalent.

• Experience: At least 2 years of experience in event management, food and beverage, or a related professional area.

• Knowledge Base: A developing or broad knowledge of food and wine pairings, cutting-edge cuisine, and modern event presentation.

• Soft Skills: Strong communication skills, a positive example for guest relations, and the ability to empower a diverse team.

• Physical Presence: Ability to remain active on the floor during long event shifts and lead by example during the “event phase.”

Job Description

Are you ready to transition from the front lines of service into a leadership role at one of Calgary’s most iconic hotel properties? The Calgary Marriott Downtown Hotel is seeking an Assistant Banquet Manager who is as passionate about the “JW Treatment” as they are about the logistics of a perfectly executed event. This is an entry-level management opportunity where your ability to lead a team is just as important as your ability to jump in and assist during a high-stakes banquet service.

In this role, you are the heartbeat of the event phase. You will work closely with Banquet Captains and service staff to ensure that every meeting planner’s vision is realized with precision. Your day will be a dynamic mix of strategic planning—such as managing liquor costs and staff schedules—and hands-on hospitality, where you’ll be on the floor interacting with guests and ensuring the buffet presentation is flawless. You are the coach who provides the feedback that turns a good team into a high-performing one.

At Marriott, we believe our greatest strength is our people. You will join a community that values your unique background and provides the tools you need to “Level Up” your career. Whether you are implementing a corrective action plan based on a recent guest survey or leading a monthly safety training, you will be doing work that has a direct impact on the hotel’s success and the city’s reputation for world-class hospitality.

If you have two years of experience in the food and beverage world and the drive to begin your management purpose with a global leader, we invite you to bring your energy to the Calgary Marriott. Help us deliver forward-thinking service and create unforgettable experiences in the heart of downtown.

Marriott International, Inc. | Calgary, AB

Marriott International is the world’s leading hospitality company, managing a portfolio of over 30 brands and thousands of properties globally. In Calgary, Marriott’s presence is a cornerstone of the city’s tourism and business infrastructure, ranging from the flagship Calgary Marriott Downtown to specialized brands like The Dorian, Residence Inn, and Aloft. The company is currently spearheading a transformative $1.47 billion private investment in Calgary’s Culture + Entertainment District. This expansion includes three major new developments—Autograph Collection, W Calgary, and JW Marriott Calgary—the latter two of which will be housed in 69- and 62-story towers, becoming among the tallest residential buildings in Western Canada by 2030.

Company Culture

Marriott’s culture is anchored in the founding philosophy: “Take care of associates and they will take care of the customers.” This “People First” mindset fosters a supportive environment where internal growth is highly prioritized.

• Core Values: The organization operates on five pillars: Putting People First, Pursuing Excellence, Embracing Change, Acting with Integrity, and Serving Our World.

• Be Brand: Through the “Be” people brand, associates are encouraged to “Begin, Belong, and Become,” benefiting from a global network with extensive travel perks and career development programs like Elevate, which has significantly boosted promotion rates for frontline staff.

• Social Impact: Through the Serve 360 platform, Marriott emphasizes sustainability and community engagement, recently doubling its global volunteer goal to 30 million hours by 2030.

Location: Calgary, AB

Marriott’s footprint is strategically distributed across Calgary’s most vital hubs:

• Downtown Pulse: The Calgary Marriott Downtown on 9th Avenue SE is internally connected to the TELUS Convention Centre and steps from the historic Stephen Avenue, placing it at the heart of the city’s business life.

• In-Terminal Convenience: The Calgary Airport Marriott In-Terminal Hotel offers premier access for international travelers, located just steps from baggage claim at YYC.

• Future Landmarks: The upcoming development in the Culture + Entertainment District will feature the Autograph Collection Hotel on Stampede Park (groundbreaking occurred in January 2026, expected completion 2028), followed by the W Calgary (2029) and JW Marriott Calgary (2030) at 15th Ave and Macleod Trail SE, specifically designed to support the expanded BMO Centre.