Website TEKsystems
Customer Service Representative Jobs In Chicago TEKsystems Full-time 2026
Job Description
As a Customer Service Representative, you will act as the primary point of contact for client inquiries, resolving issues with efficiency and professionalism. This high-volume role involves managing incoming calls, processing data, and ensuring a positive customer experience. Ideal for proactive problem-solvers, this position offers an immediate start in a fast-paced environment.
Job Information Data
| Feature | Details |
| Job Title | Customer Service Representative |
| Company | TEKsystems |
| Job Type | Full-time |
| Street Address | 200 W Madison St, Suite 2200 |
| City | Chicago |
| Region | Illinois (IL) |
| Country | United States |
| Postal Code | 60606 |
| Average Salary | $37,440 – $45,760 per year |
Job Summary: Customer Service Specialist (Healthcare)
| Category | Details |
| Role Purpose | Manage the front-end patient service process, including order processing and insurance verification. |
| Location | On-site in Chicago, IL. |
| Schedule | Monday – Friday, 8:30 AM – 5:00 PM. |
| Core Responsibilities | Handle inbound/outbound calls, verify insurance eligibility, navigate EMR systems, and document patient interactions. |
| Key Metrics | Quality assurance requirements and specific Key Performance Indicators (KPIs). |
| Technical Tools | EMR systems, NPI/PECOS databases, and internal Authorization/Fee guidelines. |
| Compensation | $17.00 – $18.00 per hour. |
| Benefits | Health/Dental/Vision, 401(k), HSA, Life/Disability insurance, and transportation benefits. |
| Deadline | January 28, 2025 (Note: This date has passed; confirm if the position has been reposted). |
To apply for this job please visit careers.teksystems.com.