SERVER (FULL TIME)

Job Duties

• Coordinate all floor service to deliver a refined and professional dining experience within a private members’ club.

• Greet guests warmly and promptly, following established steps of service for breakfast, lunch, dinner, or brunch.

• Maintain thorough knowledge of all menus, daily specials, and wine lists to provide expert pairing recommendations.

• Take food and beverage orders accurately and communicate special requests or dietary restrictions to back-of-house staff.

• Deliver food and drinks promptly while adhering to strict food safety and sanitation standards.

• Recognize regular members and anticipate guest needs to provide high-touch, personalized hospitality.

• Upsell food and beverage offerings to enhance the guest experience and support revenue goals.

• Manage assigned stations by ensuring cleanliness, accurate table settings, and smooth communication with teammates.

• Address guest complaints or issues immediately and relay relevant feedback to the management team.

• Operate service equipment including coffee machines, soda systems, and soup wells while maintaining a safe work environment.

• Perform side work duties including dining room setup and breakdown before and after service periods.

• Follow proper cash-handling procedures and maintain confidentiality regarding member information.

Requirements

• Demonstrate 3–5 years of high-volume or fine-dining server experience.

• Maintain open availability to work a flexible schedule including mornings, evenings, weekends, and holidays.

• Apply deep knowledge of specialized diets, allergens, and ingredients to assist guests with menu selections.

• Exhibit exceptional communication skills and the ability to collaborate effectively with diverse teams.

• Exercise patience and flexibility when resolving complex guest requests or complaints.

• Adhere to company safety policies, including the use of slip-resistant shoes and protective equipment.

• Manage multiple tasks efficiently while maintaining a professional and composed demeanor.

Qualifications

• Possess a high school diploma or equivalent.

• Hold relevant food handling or alcohol service certifications as required by New York City regulations.

• Demonstrate a proven track record of success in upscale hospitality or private club environments.