Funeral Services Assistant (part-time)

Funeral Services Assistant | Phoenix, AZ (85022)

Company: SCI / Dignity Memorial®

Target Compensation: $40,000 – $100,000 (Based on performance and commission)

At Dignity Memorial®, we don’t just provide a service; we honor a legacy. We are looking for a Funeral Services Assistant who understands that this role is about deep compassion, meticulous detail, and a heart for service. You will be the steady hand behind the scenes and the welcoming face at the door, ensuring that every family feels supported during their most difficult moments.

Your Role: Supporting the Final Farewell

This position is a blend of administrative precision and hands-on event coordination. You are essential to the seamless flow of funeral and cremation operations.

• Service Coordination: Delivering and arranging flowers, setting up chairs, and organizing photos, urns, and personal mementos to create a personalized atmosphere.

• Operational Support: Assisting with the respectful preparation of remains (lifting, dressing, or crematory operations where permitted) and preparing legal documentation.

• Guest Relations: Welcoming the public, answering questions about cremation and burial options, and providing courteous phone support.

• Logistics & Transport: Driving company vehicles for services, picking up families, and running essential errands to ensure everything is in place.

• Facility Care: Maintaining the presentation of the chapel and visitation rooms, ensuring refreshments are ready, and keeping funeral vehicles spotless.

What You Bring to the Team

• Integrity: A high level of compassion and the ability to maintain professional behaviors in sensitive environments.

• Technical Skill: Proficiency with MS Office and a willingness to learn our specialized lead-management and database systems.

• Reliability: A valid state driver’s license with a clean driving record.

• Flexibility: Attendance at monthly meetings and a “team-player” attitude for various tasks.

Benefits: The “Better Together” Program

We invest in our people so they can better invest in our communities. Our “Total Rewards” package includes:

• Better Health: Comprehensive medical, dental, vision, and mental health plans, including HRA company contributions and 8 free counseling sessions via EAP.

• Better Wealth: 401(k) with competitive company match, financial education tools, and flexible spending accounts.

• Better Self: Paid time off for vacation, sick leave, and baby bonding. We also offer tuition reimbursement and the Sam Lucas Scholarship for associates and their families.

• Better Community: Associate Resource Communities (ARCs) to promote diversity and scholarship programs for mortuary science students.

Compensation & Industry Data

This role offers a unique “Recession-Resistant” career path with unlimited income potential.

Standard Funeral Service Workflow

A successful service requires a specific sequence of actions to ensure the family’s needs are met without interruption.

1. Preparation Phase: Setting up the chapel or gravesite, ensuring all floral arrangements and family keepsakes are placed exactly as requested.

2. Reception Phase: Greeting guests, directing traffic/parking, and providing information to attendees.

3. The Service: Assisting the Funeral Director, managing the stereo/video systems, and accommodating family requests in real-time.

4. Conclusion: Safely transporting family members, ensuring all personal items are returned, and resetting the facility for the next ceremony.

Are you ready to find purpose in your work and make a lasting difference in your community? Apply today to join the Phoenix team at Dignity Memorial.