Disability Benefit Specialist

job description

Make an impact from anywhere and love what you do! Crawford is looking for a Remote Disability Benefit Specialist to join a team that values compassion, clarity, and results. This role is perfect for a dedicated professional who wants to help people when they need it most while enjoying the flexibility of a remote “office vibe.”

Requirements, Qualifications and Skills

• Bachelor’s degree or equivalent experience required.

• 2 + years of STD/LTD claims adjudication

• Experienced in the TPA or self-administration services is desired

• Experience with FMLA/State leave claims is a plus

• Aptitude for learning medical terminology and conditions, as well as interpreting procedures and regulations

• Ability to work independently while assimilating various technical resources

• Computer knowledge in excel, word, web based systems, etc

• Good verbal and written communication skills

• Knowledge of ERISA regulations, required offsets and deductions, disability duration and Social Security procedures

• Demonstrated ability to gather and analyze information, determine a course of action and implement the selected course of action.

• Strong ability to identify, analyze and solve problems.

• Effective interpersonal skills capable of dealing with external sources and all levels of employees.

About the Role

In this role, you will play a key part in evaluating claims, determining benefit eligibility, and guiding employees toward successful return-to-work strategies. You will manage a caseload of Short-Term and Long-Term Disability claims, collaborating with medical professionals and employers to ensure accurate, timely, and compassionate benefit determinations that restore lives and communities.